Discountmugs
Privacy Policy
Discountmugs respects the privacy of anyone who
uses a Discountmugs Web site and a Discountmugs
online applications (Discountmugs Order Form,
Discountmugs Fax Order Form)
Discountmugs gathers important information from
our visitors and customers. We publish this Privacy
Policy to communicate how we gather and use information
about you, how we protect it, and how you can
participate in its protection.
Discountmugs.com will, from time-to-time, e-mail
members of our e-mail list with special promotions
and offers. This will help you take advantage
of savings on products that may be of interest
to you. If you do not wish to receive promotional
e-mails, you can send an e-mail to
unsubscribe@discountmugs.com and please type "opt out" in the subject
line of your e-mail. Removals are usually done
within 24 hours. However, to ensure that the unsubscribe
process has been completed successfully, please
allow two weeks.
Discountmugs provides its service to you subject
to the Discountmugs Terms of Service and this
Privacy Policy, which shall be deemed part of
the Terms of Service. We reserve the right to
change this Privacy Policy. If we change it, we
will provide notification of the change at least
thirty (30) business days before the change takes
effect and include directions for how you can
respond to the change.
Collected Information
We require people who register to use a Discountmugs
online applications (the "Services")
to give us contact information. Depending on the
services chosen, we ask for contact and account
information, such as name, company name, address,
phone number, e-mail address, password and the
number of users in the organization who will be
using the Services, in addition to financial and
billing information, such as billing name, address
and credit card number. When you express interest
in additional information, when you register for
the Services, or after you become a user, we may
ask for additional personal information, such
as title, department name, fax number or additional
company information, such as annual revenues,
number of employees or industry. You can opt out
of providing additional information by not entering
it when asked.
Discountmugs does not distribute or share customer
e-mail addresses, except as noted in its Terms
of Service, or as may be required by law.
Discountmugs uses the information we collect to
set up the Services for individuals and their
organizations. We may also use the information
to contact customers and prospects to further
discuss their interest in our company, the Services
we provide and ways we can improve them, and to
send information such as announcements of promotions
and events regarding our company or partners.
We may also e-mail a customer newsletter and updates
about the Services or the company. You can opt
out of receiving these communications by replying
to them at the time they are distributed or at
any time by e-mailing
support@discountmugs.com.
All financial and billing information that we
collect through a Discountmugs Web site and the
Services is used solely to bill for the Services.
Discountmugs does not use this billing information
for marketing or promotional purposes. Except
as we explicitly state at the time we request
information, or as provided for in the Discountmugs
Terms of Service, we do not disclose to any third
party the information provided.
Discountmugs has referral relationships with third-party
companies and individuals ("Referral Partners")
who refer their customers to Discountmugs. Customers
who become paying users of a Discountmugs online
application through a Referral Partner are considered
customers of both Discountmugs and the Referral
Partner. Discountmugs and a Referral Partner may
share customer contact as well as account, financial
and billing information with respect to their
joint business relationship with the customer.
The sharing of this information allows Discountmugs
and the Referral Partner to establish the identity
of the shared customer and determine referral
fees owed. This sharing also allows Referral Partners
to provide consolidated billing services to the
shared customer. Shared contact and account, financial
and billing information is governed by the Discountmugs
Terms of Service. Discountmugs does not share
your business data with Referral Partners.
Discountmugs has integration relationships with
third-party companies and individuals ("Integration
Partners"). These relationships extend the
functionality of the Services and the Integration
Partner application or service ("Integrated
Service") by allowing the Services and the
Integrated Service to exchange customer data and
to establish linked business processes between
the two. Customers who pay Discountmugs for use
of the Services and use this Integrated Service
are considered customers of both Discountmugs
and the Integration Partner. Discountmugs and
an Integration Partner may share customer contact,
account, financial and billing information, and
business data with respect to their integrated
business relationship with the customer. The sharing
of this information allows Discountmugs and the
Integration Partner to establish the identity
of the shared customer and determine referral
fees owed. This sharing also allows the Integration
Partner to provide consolidated billing services
to the shared customer and allows for the enhanced
functionality of the integrated service. Shared
contact, account, financial and billing information,
and business data is governed by the Discountmugs
Terms of Service.
Discountmugs uses a third-party intermediary to
manage credit card processing. This intermediary
is solely a link in the distribution chain and
is not permitted to store, retain, or use the
information provided, except for the sole purpose
of credit card processing.
Other third parties, such as content providers,
may provide information on a Discountmugs Web
site, but they are not permitted to collect any
information, nor does Discountmugs share any personally
identifiable user information with these parties.
Discountmugs customers use Discountmugs online
applications to host data and information. Discountmugs
will not review, share, distribute, print, or
reference any such data except as provided in
the Discountmugs Terms of Service, or as may be
required by law. We will view or access individual
records only with your permission (for example,
to resolve a problem or support issue). Of course,
users of the Services are responsible for maintaining
the confidentiality and security of their user
registration and passwords.
Discountmugs may also collect certain information
from visitors to a Discountmugs Web site and customers
of the Services, such as Internet addresses. This
information is logged to help diagnose technical
problems and to administer the Discountmugs Web
site and Services in order to constantly improve
quality. We may also track and analyze non-identifying
and aggregate usage and volume statistical information
from visitors and customers and provide such information
to third parties.
Cookies
Cookies are files Web browsers place on a computer's
hard drive. They are used to help us authenticate
clients and provide timesaving shortcuts and preferences.
Discountmugs uses a persistent encrypted cookie,
if the client requests, to save and retrieve individual
authentication information as well as other per-client
device preferences. When a visitor follows a link
to the Discountmugs Web site from an affiliate
or promotion, Discountmugs stores information
about that affiliate or promotion in a session
cookie. Acceptance of these cookies is optional.
Discountmugs issues a mandatory session cookie
to each user of the Services only to record encrypted
authentication information for the duration of
a specific session. If you reject this cookie,
access to and usage of the Services will be denied.
Third Party Sites
The Discountmugs Web site and online applications
contain links to other Web sites. Discountmugs
is not responsible for the privacy practices or
the content of these other Web sites. Customers
and visitors must check the policy statement of
these others Web sites to understand their policies.
Customers and visitors who access a linked site
may be disclosing their private information. It
is your responsibility to keep such information
private and confidential.
Security
Discountmugs has security measures in place for
the Services to help protect against the loss,
misuse and alteration of the data under Discountmugs's
control. When the Services are accessed using
Netscape Navigator, or Microsoft Internet Explorer
versions 4.0 or higher, Secure Socket Layer (SSL)
technology protects information using both server
authentication and data encryption to help ensure
data is safe, secure and available only to you.
Discountmugs also implements an advanced security
method based on dynamic data and encoded session
identifications and hosts the Services in a secure
server environment using a firewall and other
advanced technology to prevent interference or
access from outside intruders. Finally, Discountmugs
requires unique user names and passwords that
must be entered each time a customer logs on.
These safeguards help prevent unauthorized access,
maintain data accuracy and ensure the appropriate
use of data.
Opt-Out Policy
Discountmugs offers you a means to choose how
we may use information you provided. If, at any
time after registering for information or ordering
the Services, you change your mind about receiving
information from us or about sharing information
with third parties, send us a request specifying
your new choice. Send your request to support@discountmugs.com.
Correcting and Updating
Your Information
To update or change registration information,
to update billing information, or to discontinue
the Services, log on to the Services at a Discountmugs
Web site, click the Setup tab, and click links
to these tasks. You can also correct and update
information by e-mailing
support@discountmugs.com or by calling
800-569-1980.
Additional Information
Questions regarding this Privacy Policy or the
security practices of the Services should be directed
to Discountmugs's Security Administrator by e-mailing
support@discountmugs.com
