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Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.
Love these pens! Color is vibrant and attention grabbing
The printing was perfect! Although should've paid closer attention to the size, they are quite teeny! Wish they had something to attach to keys, but happy otherwise.
The print quality of our logo is great and so is the quality of the notebook itself!
Bright, beautiful colors. They really do change color with ice water!
My label came out perfectly-- these will look great for our trade show booths.
Great job - wonderful communication and wonderful product. Thanks for asking
We loved the bags! They were a hit at our Family Reunion!
These are awesome! I love the samples. Just wish I could purchase smaller personalized quantities.
I was not sure of what to expect when ordering this pen as a promotional giveaway for my company, but we were all pleasantly surprised with our delivered product!!!! I would definitely recommend.
Love these avocado stressballs! Good quality.
Well designed and the customization was flawless
Everyone was extremely helpful. I was having trouble with the design I wanted and their customer service was excellent with assisting me.
Great quality. My order arrived several days ahead of schedule without a rush charge!
The 16 oz. Maui Stainless Steel Base Ceramic Mugs we ordered are fantastic. great quality product, my initial artwork required adjustment and the final product far surpass expectations
Easy to order. Only thing would be to have the option to choose white as a color. Shipped on time and arrived in good condition
I am really impressed with the travel mugs. They are simple but perfect!
Our employees are glad with their water bottle and a nice design. Thanks Discount Mugs!
We are happy with the bright green color, imprinting, and the way the pens write. Cool cutout to prop up a cell phone too. Just wish blue ink were an option.
Well constructed, runs quite large.
Great product for the value and cost.
Bags are awesome - logo looks beautiful! \nThank you!
These bowls were a little smaller than I thought they would be, but still like them, and they will work great!
These are sturdy bags, even somewhat water resistant. No complaints here.
Love these kids' size sunglasses. Quality and imprint is excellent. These are sized for kids only.
Exactly as requested!
Nice sturdy badge reel. The printing looks great.
Great, hi-quality product--highly recommend. It has a nice weight to it and the metal is very shiny and highlights the engraved logo well. Customer service was very helpful throughout the process.
The product is great, the delivery was not on time.
The mugs are awesome! The logo turned out great, and it seems like it will last a long time. The mugs came on time, packed nicely, and were exactly what I expected. Thanks!
Great small bag. Only complaint is the opening at the top is very narrow so limit what can be placed in the bag and room to view contents.
Great for that special customer buying a lake home!
Outstanding product and our logo and text came out looking fantastic! We are very very happy with this product and printing!
the scrapers we got are amazing way better than expected
Faster shipping than expected, plus I gave a very vague idea of a design and they matched exactly what I wanted. Would highly recommend!
Great looking quality product. Ordered this for our upcoming family reunion. Colors were perfect and bright. Loved the drawstring concept for men and women. Plus the service was amazing. Great buy!
These are the cutest things and were perfect for the initiative my company needed them for. Great quality and even better customer service. The help and level of communication I received is not heard of these days.
The quality of the product is great and they were a HUGE hit with my company. Not to mention the outstanding customer service I received.
These arrived in outstanding time and not these were better than expected. The quality of the product was great and they so far have held up wonderfully. Not to mention the outstanding customer service I received.
Love this blender. It makes mixing my power greens a breeze. In my opinion it is so much better then the blenders with the ball. Way to go!
LOVE THESE! GREAT QUALITY; GREAT PRICE! DO NOT LET THE SIDE SLIP DECEIVE YOU, YOUR CARDS ARE NOT GOING ANYWHERE.
Excellent product. Was allergic to the material at first, but not after hand washing it one time. The colors look great!
Product was a great purchase. The price you paid for each bottle was appropriate and the turn around time to produce the product was great. Great product!
Well constructed and loved by all our guests.
The product arrived exactly as I expected. Looks great. I ordered these as a souvenir and to use at a reunion weekend of a high school girls club - we are all turning 75 this year!
Awesome product and great service. As always. Thanks DiscountMugs.com
you did an excellent job!!!
Good quality and nice size.
These glasses are very pretty, but they are smaller than I imaged them to be. They are sort of like a petite wine glass, and they fit 9 oz of fluid to the very very top rim of the glass. Lovely though
Order arrived on time and as specified. They are a little lightweight than planned but overall pleased with purchase.
Overall good customer service and product. The matte black with white text is very sharp looking. Only thing I wish could be different is if it didn't say 'China' at the top of the pencil.
Love these little beach balls. We will give them away with our invoices this summer. The office staff enjoy throwing them at each other.
Quality of magnet is very good. I customized my order including a specific color and design. It took multiple attemps before I approved the proof. The frames arrived and they turned out perfect!
Very nice bags, our cuctomers loved them. Works great and a good size to hold bulky items well.
This is probably a 4.5 star - not a 4 star but no option for the half star. Out of the 7o I ordered 65 were perfect but on a few the printing was not as rich and they looked a little JV...
Excellent experience. Easy to order. Timely delivery. Product is just what I expected. THANKS BUNCHES
This was one of several large$$ order from Discount Mugs. I received damaged merchandise that equaled a large amount of money. I put in a claim and was taken care of quickly without any problems.
Great product and design
The black color/style we chose has a richness about it that makes the lunch bag seem more expensive than it is. The only wish is that the handle is adjustable or longer.
I was VERY pleased with my product. I'm hoping in the future that the polybagging can be done with recyclable material. Thanks again for a great product though!
Exceptional service and great quality product
The printing on the bottles came out amazing. Very high quality water bottles. Our employees were incredibly happy with them.
I love this item. However, this company has a problem getting the printed area in the right place, even with the proof. The logo was perfect on proof; it was much lower on the item when shipped.
Discount Mugs system worked well for us. Romeo offered expert guidance in the chat sessions, the art team did a good job with our hand-drawn logo, and the resulting coasters look terrific. Thanks!
Great cups! We love them.
High quality product and very fast delivery. Thank you!
Beautiful hot/cold travel mug. We bought a large quantity for our nonprofit's volunteer base and have received incredible responses.
These are great! Much larger than I thought and the Red Hots are fresh! Nice!
Great product. Just as described.
Product quality and printing was great. \nThe length was a little short for adults, but great for kids.
It is a good thing that the product is soft. The kind of box used is also soft cardboard. Looks like the post office used it in their soccer practice. Fortunately the product was not destroyed.
I love these balls! They are sturdy and held up well at a pool party with a bunch of rowdy teams.
Our towels arrived as promised and were distributed with pride at a corporate golf outing. Discount Mugs really went above and beyond to have our items in time!
Very nice quality - debossing logo was neat and perfect! Excellent customer service, extremely fast shipment. Definitely will do more business with DiscountMugs in the future. Thank you.
Great product, am very please with my items. Looks great.
We were having trouble with our order online and used the online chat and Karl was AMAZING!!!! He was so helpful and got all of our problems figured out!
Pauline was very helpful. She solved all my problems and gave me additional information. Plus she's working on a Holiday. I did not expect to get a personal sales person today.
Just had an order customized and placed with John F, who was very helpful with online chat! I was appreciative of all his attention to each of my questions and prompt responses. I would not have been able to complete my order without his help Thank you John!
We love DiscountMugs! Products are great, the online system is easy to navigate and find what you need, and reordering is super simple! Plus the help chat system is ACTUALLY really helpful and they make things easy for you! I would definitely recommend!
My experience was excellent. I did a google search and came across Discount Mugs. I started a chat and within 10 minutes Pauline had designed a koozie I loved! I would for sure order from Discount Mugs again! Thank you Pauline!
I would highly recommend Discount Mugs! Their customer service and sales team go above and beyond to help you get the items you need for your event!
Reached out to chat with customer service regarding the design of my tote bag and fanny pack. Terrence was great! He walked me through the entire process, sent me proofs of what each item would look like, updated my cart and even stayed in our chat while I placed my order to make sure it went through okay. Excellent customer service! My first stop will be with discount mugs for any future orders.
I had a bunch of questions and Fe was knowledgeable and helpful. They are going to take care of the artwork needs I had and I can't wait for the order.
I ordered bags for my business. The design process was pretty easy. When I had a question I hit the chat button. Someone helped me immediately. Had my order submitted within 10 minutes.
This is my first time using Discount Mugs and I had questions concerning my order. Karl A was extremely helpful in assisting me. His knowledge and patience is much appreciated. He made the process stress-free. Thanks to Karl, I look forward to doing additional business with Discount Mugs.
Don't normally use chat when purchasing something but Karl was extremely helpful, helped me through the process, corrected a color change to the water bottle I was using and even gave me a discount.
What can I say quick accurate service and A good price. They look also and are sewn well. We will be reordering I am sure.
I had a quick formatting question, and used the chat feature. Pauline responded and helped me with the formatting problem AND cut my price down by a couple hundred dollars. She's amazing and so is Discount Mugs.
There was a discrepancy in my order and I was having issues with my shopping cart on the website. Terrance quickly resolved my order issue and updated my order quickly while giving me the piece of mind that my order would be processed timely and accurately. Great customer support and service!
I always ordered promotional items from Discount Mugs and when I came to a new job I suggested to my new company they should order from them. Long store short they took my advise and we now have many great promo items from Discount Mugs and everyone is very happy with the quality and price.
Truly great quality! The pens write so well and our logo looks so good!
First batch of pint glasses arrived and were a real disappointment as the logo was incomplete in many places. But Customer Service stepped up and agreed that the quality of the logo in the picture I sent was not up to their standards. The replacement order arrived quickly and the logo reproduction was perfect on all 12 glasses. Our club logo is very detailed and there was not a line missing or faint. The color was dead-on. And there were no extra costs for the replacements. I strongly recommend Discount Mugs.
Fast delivery, and great customer service. It was my first time purchasing from discount mugs and I had my doubts, but they called me and I felt safer. I was very happy with my packaged delivery.
We love the printing on the bottles. It is exactly what we wanted. It is crisp in bright colors. I have had a couple of people come back to me and say that the bottle leaks. I will continue to monitor but the bottle has a gasket and there shouldn't be any reason for a leak.
By talking with a customer service rep personally I was able to get the help that I needed to forward the artwork files and I couldn’t be more delighted with the final product.
The web site is terrible. Completely out of whack. Had to do order mostly on phone. The gent on the phone was great and very helpful. But, we had an uncomfortable feeling until we actually received the order. The order came very quickly as the gent on the phone said it would. We would absolutely use them again.
I didn't catch their last name, but Fe just assisted me with an order via the chat function on the discount mugs website. They were so helpful and got me a great deal. Great prices and very prompt customer service!
The website was user friendly, adding text, or even supplied clip art was a breeze! At the point of design when I had a question the chat box was right there to use. I soon had Pauline on chat helping me and understood what I needed right away, intuitively helping me put together great looking customized pens within minutes. Definitely using Discount Mugs for any future customized products!
I was looking for a gift to give to my clients and chose the WB67 - Red water bottles. I am pleased with my experience with DM. I first ordered this product as a blank item thinking that I could find a screen printer in my city to complete the product. Well, that did not work. So I ordered a smaller order to see what it would look like with my design logo. When I had the opportunity to proof the results, I was able to add text (which I did not do at first). Then when I was proofing that change - they handled my request for a script/font that matched the logo. Absolutely love the results. I spoke to a representative about shipping the first order back to have the design placed on those -- and she said that it could be done. I will definitely work with DM in the future for my travel business and my non-profit organization. Both orders arrived in a timely fashion -- even the second order with the logo arrived 4 days early!
Discount mugs delivered, but it took longer that it should have to fulfill and correct a mishap with shipping.
Pleased with all the service and products!
They were very helpful and delivered the merchandise even earlier than expected.
We ordered personalized pens for an event. The ordering process was easy and contact person helpful. Art dept arranged lettering and final product arrived quickly. Will order from this company again. SL
I was having trouble figuring out how to save my existing art work and adding the same logo, but different text for multiple pieces... Pauline literally took care of everything and helped me check out... it was so easy!
Forgot to place my order in time, so late night after work on Friday, online chat was there for me! Got my order placed, with a coupon and it's going to arrive on time!
The representatives patient and willing to give additional discount when informed them about oneline coupon
We like the product and are very pleased with it!
Great customer service. Great product. Will use them again
The agent (Pauline) I chatted with was extremely helpful.
I have to say this was one of my best experiences placing an order online! 1. Artwork was designed fast and with ease of customer support on line. 2. Saved me few $$$ 3. Fast easy checkout system. Amazing! THANK YOU. Let's see how fast they will send me the proof and deliver my items. ;-)
Perfect. Order was delivered promptly.
We ordered a set of beer mugs that are freezeable. They came quickly and are of good quality. Some confusion came when we thought we ordered two colored mugs but only received a single color; hard to read the imprint when not full of beer, but maybe that helps us keep the glass full...
Love discount mugs. They had very personal service.
I was able to call and customer service found my original order (even though it was a few years old) and was able to duplicate it perfectly & quickly!
Terrence was amazing. He took my design and fixed it exactly how we wanted it done, completed the cart update and sent it over to me. Made the process super easy!