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Customer Reviews

Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.

Top Products Reviews


Alecia Goodwin

Your work is always professional and beautiful. Over the years you have never let me down.


Kathy Korbholz

I ordered these for my granddaughter's wedding and had them shipped directly to her. She said they were stunning and was VERY pleased.


Jill Zimmerman

good quality


adam siebert

great product


Director of Marketing

Great quality, nice printing fabulous value for donor event



These are awesome! Looking forward to giving them as welcome gifts at our upcoming meeting.


jose adames

looks awsome very clean design


Brian Christensen

Finished product looks awesome \nThank you


Anne Smith

Product was just as described and even arrived earlier than promised! Love working with Discount Mugs - Great Customer Service


Luis Cortez

Excellent product, Excellent price, Excellent customer service and fast delivery, thank you very much


Leonard's Express

we ordered these for our driver orientation, and they love the bags. thank you again for all your help



Really liked our key chains, the design was perfect


Tonya Holland

Great product and delivery was fast!


Denver Mattress

Great service every time!! Product come out perfect!!!


Tenia Clark

Everyone loved the mugs we ordered & they were heavy duty, quality mugs!


These were exactly what we had in mind when we pictured the ideal water bottles for our company! We will likely place a re-order soon, since they are so popular!


Terry Orlick

Ordering process was very easy. Fulfillment process was less impressive. The water bottles look great.



Great size for being considered a "small". Material feels good and our logo looks great. Only bad thing was in some areas, seam was coming undone.



Great quality cup . Customer service was awesome!



Love the customer service here! James Garcia was a pleasure to work with and ensured that we were getting the correct item with our desired artwork. Quality is remarkable for the price.


Nicholas Sinex

I designed Libtard hates to counter maga hats and boy did these not disappoint. I am super happy with the lightweight feel. It sits on my head just right. I'm not usually a hat person!


Dina Chekota



Tom Williams

These are great glasses! This was our first time getting glasses, like these, and they were a little smaller than we had expected. However, they look great and our custom logo looks awesome!


Lisa Baylor

Look awesome!! Unique shape that you don’t see in all the stores


Gary Hopkins

very simple to order down loaded our own design and was very happy with finished product short turn around was great thank you


Lisa Stiver

Clients Love these!


Melissa Davis

We were very pleased with how these calendars turned out. Good quality and great space for writing in the daily blocks. They look fantastic! Thank you for offering such a quality product. And they arrived earlier than anticipated, which is always a plus.



Thanks for the online assistance, and perfect order fulfillment. I plan to use this service again in the near future for similar items. Highly recommend for quality and price.


Julie Walker

Order was delivered 9 days early! We were super happy about that! The Logo looks great! Exactly what we were looking for! The charging pads work! We were a little bummed that you can\'t charge your phone on it if you have a case, otherwise we would have given it 5 stars, but it is still a great product!



These snack cups are perfect! They came packaged very neatly, and the logo we had printed on them is crystal clear. They're literally picture perfect to the proof we saw on the website!



Our photo frames were ordered as gifts to go along with out hotel gift bags and they came out beautifully! Such an easy process designing and creating the product and they came in super fast! Love, love, love!



great quality, very fast service and very impressed with the calibre of silk screening!! Ordering more!!


Stacey Curry

I love this mug. TM337. I wasn't sure about the white but I love them both. The imprint area is a great size and being able to do both sides for a little more was fantastic.


Annie Gamez

I first ordered 50 tumblers in white with full colour logo and the logo was off. Thankfully I am getting a replacement. The mugs are beautiful, sturdy and don't feel cheap. Would order again



Great customer service. Items were shipped fast and the design looks great. Nice quality item.


Monica O’Callaghan

Love, love ,love these caps.....and so does everyone else that has seen them!!! Some people have taken theirs early. Can’t wait to give them out at the party this weekend.


Lindsey Mansis

We ordered 75 of these journals, imprinted with our logo. They came out really lovely, and were produced/delivered relatively quickly for a custom order. I'd definitely place future orders as needed


Jorel Rodriguez

Excellent quality product and printing. Ordering was smooth and easy. The product eve arrived earlier than expected! Thanks!


Cathy Day

Thank you very much. I counted a total of 105. I am pleased with the print and design. Excellent job! I also received them in a timely manner.



These tumblers are perfect for our group. The logo came out really nice and the finished product is better than I expected.



the whole process was very easy and everything was right on, thank you and you will be hearing from us again.....



We just wanted to say thank you for a job well done! We are beyond pleased with your work!


Krissy Bell

The first time I ordered these, I got them in white. They were great and were a big hit. The second reorder, I decided to go bold and chose the multi-color. They are even better than the picture!


Jim Nelson

Great colors, great product!


Jim Nelson

Product was good, no issue\'s


Jim Nelson

Product was good, no issue\'s


edyta kucab

Great product, high quality thermos, quick customization process and shipping.


Michaela Cuff




Nice quality & fast turn-around. Image area is MUCH smaller than the proof displays and does not match the product data on the site (at least at the time of my order.


Richard Winfrey

This was my first time ordering these bags for our non-profit and we couldn't be happier with the entire process! Ordering was easy, the production took less than a week and these bags look terrific!



This should really be 4 1/2 stars. I love the product itself. Nice heavy glass base. Only ding I have on the product is that the etching space is on the small size. Careful of design size!


Satisfied Customer

These awards were for our medical faculty and they were beautiful, Just want was expected. Shipped extremely fast. From the time we ordered, they were in our hands in less than a week.


Kristin Betts

They came out much better than I anticipated and arrived very quickly.


Sandy Wrobel

Beautiful and well made keychain. Our logo bug really stood out. Our tag line was not legible even though it looked like it woul be given proof.


Annette Lanier

Our teachers will love this gift!


Yisell Hernandez

This was one of the favorite items at the office. We have not taken them to any trade shows yet...but I'm sure...people are going to love them.


Tracye Foley

Service was fantastic and the quality of this product seems perfect for the price invested. Thank you DiscountMugs for your assistance with this rush order!


Rob Curry

good quality and a great price



Product is an excellent marketing give away. Clients very pleased with the jotter. There was a serious miscue on delivery date with 3rd party supper but Discount Mugs took care of making it right



Right on time and look great! Turnaround time is always impressive with Discount Mugs. Thanks!



perfect bag


Keith Ashland

Nice looking product. Just recieved 250 in Teal with our Logo and some text. We had a bit of confusion due to an outdated/incorrect webpage and imprint area description. Discountmugs worked hard to provide solutions. After resubmitting updated artwork, the Chip Clips came out great. Our patients will love them.


Cobie Morgan

Great product and customer support!!


Nidhi Jain

Nice headphones


Steve Wilson

This is a beautiful bottle. The color is a classy smoke/gunmetal shiny finish. It looks more upscale than regular stainless steel. Unfortunately, I cannot use it, too big. :( Wish it came smaller.


Jan K Frost

Great quality and fast shipping. Very happy with our order.



Everyone comments on the great size, single cup coffee maker friendly height. Quality is very good. I'd say with a magnetic lid, it could be almost as good "bigfoot" brand mugs but in a better size.


Kim Gray

I bought these to give away as gifts for first time visitors to our church. The guests love them! I bought the charcol and used a white logo. I would order again.


Brian Jones

Love them and they worked out great. I personally prefer the ones without the ridges only because there is more area to design decals for custom designs for powder coating that I do but in general they are good Koozies for what I used them for


Mike Rodeffer

Perfect! Better than expected. Top quality cap.\nYou guys Rock!


Jessica Krause



Lori Gutierrez

My customer loved it sorry for the Late Review


Katy Giordano

I had a last minute request for a large order for company wide conference and Discountmugs worked with me to get a solution that would fit the timeline and have the best design come through. The quality is great on the note book I ordered and I can\'t begin to say how impressed I am with the help from the staff in getting this done well and fast. I highly recommend Discountmugs.


sherine hanna

great items all the time


Marwan Kheimi

nicely done but needs more attention to details at some of the items

Retailer Reviews

jynhaetApril 25, 2019

The on-line chat feature is a wonderful way to get assistance with your design and purchase. Alberto was able to walk me through the process, even with the design. He was courteous and prompt with his responses. When I explained my need and my budget he was able to make suggestions that helped meet my goals. Very thorough in his knowledge of the website, the process and the product. Will definitely use this site again and will refer friends and colleagues.

jpk123-19526April 25, 2019

I ordered a dozen water bottles that I needed my company logo on them They did a terrific job and shipped it right away and I got them two days BEFORE I was expecting them. Great job!!!!

JDAVISIBEWApril 25, 2019

Thanks for making our Koozies for us. The shipping was fast and the design was just what we wanted. The best was the customer service department. They helped me so much and I very much appreciate their time. Once again... YOUR THE BEST

DakotaPapaApril 25, 2019

Design agent did a great job.

CassieSandoApril 25, 2019

I really loved my experience with Discount Mugs. It was my first time buying anything from the site. The person who helped me, Henry, was very helpful and made it really easy to purchase my order. I loved how he was able to show me a mock up of what the bag would look like with my logo.

BriannaKoehlerApril 25, 2019

Always appreciate the helpful customer service, quick speed to get things taken care of. I will continue to be a repeat customer! Thanks!

tomdkat-47739April 23, 2019

We had some wine glasses made with a custom logo and they came out splendidly well! The glasses were a little smaller than we expected, but considering this was our first time doing this, we're still thrilled with the results. The design and ordering process didn't take much effort. The glasses, themselves, are great and sturdy. We've very happy and satisfied!

teresa-3235April 20, 2019

After using another company for many years and recently being disappointed with there customer service, I decided to give Discount Mugs a call. My sales representative Josephine made the process fast, smooth and worry free. Couldn’t ask for a better experience. I look forward to working with her for all of our future needs with custom promotional items. 5 stars all the way!

marnitedApril 19, 2019

Everything was delivered on time and the products exceeded my expectations.

dfantApril 19, 2019

Had to make a last minute order for a class reunion. Had some difficulty and had great success with the on line help. I am excited about my purchase.

amyesch-62658April 19, 2019

Delivered on time and beautifully done

KateCookApril 19, 2019

I'm already a repeat customer. But today in working on a new order, I found the website is experiencing technical difficulties with saving designs to accounts. Alberto walked me through everything & saved my designs for me. He was super helpful w the design & adding them to my cart. He made it really easy & saved me a lot of frustration. Thanks!!

shari0565April 16, 2019

Delivered 2 days earlier then expected. Could have bypassed the rush order expense. Good quality.

kstadum-8070April 16, 2019

Discount Mugs provided the perfect favor for our outdoor wedding - custom picnic blankets. Our guests were pleased with the gift (and made use of them promptly) while we were pleased with how quickly they arrived, the price, and how great they looked!

goherbalifecjaimesApril 16, 2019

I like the way the orders are process

dflores-28366April 16, 2019

Mugs arrived quickly, in great shape, and look great! Not to mention how helpful their sales rep. was.

cindyrosephotographyApril 16, 2019

Very happy with the finished product. Exactly what I requested!

vogel-18185April 16, 2019

Been working with Discount Mugs for seven years and customer service is exceptional. Wide variety of products that meed a wide variety of needs. Quick delivery and easy to track orders.

slint-30789April 16, 2019

Good experience. Most of the products I ordered shipped very quickly. I did run in to one item that was out of stock when I placed the order, but it was discounted, so I cant blame the wholesaler. The printing turned out nice and should withstand the test of time.

sassymbcApril 13, 2019

Fantastic customer service

lindseygertzApril 13, 2019

I was having trouble placing an order and Abigail in customer service was immensely helpful to me. She was able to rectify my issues and get my order turned around within minutes. I will definitely shop with you again! Thank you! Can't wait to receive our mugs!

jesteelApril 13, 2019

We own the historic Silver Spruce B&B we ordered a sample of 12 cups. The picture and logo are beautifully done. We plan to order more.

jessicamiller-94451April 13, 2019

Their customer service is always on top of things and reaches out to make sure things are done correctly. They go above and beyond and their prices are great too! We adjusted our design twice and they never made it seem like an inconvenience. Super helpful and they just wanted to make sure it was what we wanted. Their quality is always spot-on too!! Love!

robert-55112April 12, 2019

great mugs correct colors very fast service and reasonable price.

nmcb40reunionApril 12, 2019

The shirt order just received as fantastic. Great print job. Best yet. I look forward to the next order arriving.

appamunchkinApril 12, 2019

Excellent service , every thing looks fantastic and was delivered on time.

RobertYoungsApril 12, 2019

they did a great job on our koolie, could not ask for more, everything from picking out what you want to the end where you have to pay ....very easy......thanks again, great company..

whs12997April 11, 2019

This is our 3rd year using Discount Mugs for medals and prizes for our Wilmington Whiteface Whiskey Run. Great products that fit our needs nicely.

waltersc-72935April 11, 2019

Very helpful from the style to design. I worked with an employee on their chat line and she did everything I wanted and was able to get the mugs to me in short notice. Awesome product, great design, highly recommend!!

tracydholliwaywigginsApril 11, 2019

This was my first time ordering from this company. The customer service and product were both awesome!!!

sherri-13365April 11, 2019

The representative who helped me with my order was completely focussed on my satisfaction. We had to go back and forth several times but she never ran out of patience. In the end, I received a product I really like and have been getting favorable comments from my clients. I will be reordering the same product and customization.

khembeyApril 11, 2019

Thank you for your excellent service every time.

karenle7April 11, 2019

Great product and service was great! Easy and fast!

info-90072April 11, 2019

We got our mugs in a timely manner. Thanks!

deshiaApril 11, 2019

James handled all of my artwork via chat and walked me through the process. He even generated my shopping cart! Honestly, best service i've had online. I'm excited to see the products and wanting my customers to have big smiles! Best, Deshia

coffeecafellcApril 11, 2019

Designed and ordered cups and they came just as promised. This is the 4th or 5th time I’ve ordered from Discount Mugs, always great service & product!

KarenHalbertApril 11, 2019

James was very helpful in finding what I wanted to create in a price range I could afford. I checked with several places and no one was going to be able to get them done and shipped to me in time even though it is more than 30 days till I need them so I'm very happy to be able to get them in time. Thanks!

sstylianou50April 09, 2019

glazed to cone 05 they look great

analizagarzaApril 09, 2019

Product and service was fast and easy!! Will order again and recommend to friends and family. Thanks !!

thekfamily5April 06, 2019

We ordered 60 sling bags for our 5th grade class. They were delivered promptly, the printing looked great and they were a nice quality bag for the price. Easy ordering on line.

  • Discount Mugs, Online Shopping, Medley, FL