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Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.
Was bigger than expected very roomy & nice fabric. \nWill have to order more in various colors as gifts for family & friends. Great beach tote bags
Item was perfect.
These were the perfect Bible bags for our church. Exactly what we expected and super fast delivery. Thank you!
Tumblers arrived in time and look great! Our teachers really like them.
DiscountMugs was very easy to work with, kept me informed of the production of our magnets, and actually had them to us a full seven days earlier than promised. The magnets are exactly what we wanted and we couldn\'t be happier with the communications, price, and quality! Thank you!
There was nothing wrong with this order and these power banks seem to work really well so far. We are happy with this product.
Loved them and they look exactly what I had expected!
Great hats and at a low purchase price! Thanks Discount Mugs!
Everyone loved the water bottles!
Excellent customer service especially correcting the ship date as I approved the proof upon placing the order and it was held and thankful that it arrived on time.
On time, great product, excellent value. Our clients loved the stainless photo frames we gave them at an event. Great job discountmugs.com!
These are pretty good. The lids are cheap.
Great job!!! Looks great! Shipped on time!
Item was perfect! Just as described!
This is a Test Comment for QA Testing...Thank You.
Everyone loved these bags! They look even better than the pics!
These are super cute. Our customers loved them. Quality is excellent.
These are great. We give them to mall walkers with their dogs and they love it!
Great Product. 1 A suggestion that is important to the customer for trade show delivery: \nDo NOT provide a delivery date that is not real. Estimated delivery date changed twice, the first was for April 20-21 and the last package was delivered May 5, the day of the event which was 60 miles away. As project coordinator - the koosies were to be stuffed in bags a week prior to the event by volunteers -
great quality and imprinting
Awesome mugs! I had 12 mugs done for my yoga retreat and everyone wanted to take it home so now I am ordering more! Great service from discountmugs!
Excellent! Item was as described. Fast service. Good product.
Please provide the item dimension
This is the second time we have used this site for awards. This time around was a great improvement. We loved the artwork design. I was especially happy with the customer service that made the process easier.
Cups are working out well for our cafe.
Nice... I used Discount Mugs for our family reunion items in the past and this year...I am very pleased with the final products: pens, glasses, back packs, water bottles (all with family logo) and 2 sample items. Thank you for a job well done. customer service was always extremely pleasant. Keep up the good work!!!\n
Thanks guys. Very happy with my order. I will order again
Look very nice! Candy is a lot like an orange flavored tic tac
Great quality, great print
Love these bags!
Really nice hats. Those of us in the office who aren\'t hat people even love wearing these! Embroidered logo came out great too.
I expected cheap material, so i personally tested one out myself and found that it was great. I was able to keep my pills in the compartment, 1 whole scoop of protein in the lowest compartment, and of course, the liquid. It never spilled, never cracked, never leaked. It was great. I even ran it through the dishwasher a few times and it had no effect.
These look great!
They were a big hit!
These items are nice, the only disadvantage is that they only adsorb so much moisture an then they start to curl up like bologna in a frying pan and stop adsorbing moisture. The quality however of the cork is great, they do not feel cheap or flimsy.
Great quality and speed of delivery.
We love our backpacks! So spacious and the drawstring style is perfect. We use them as Totes and Back Packs!
We love these. The quality and price are amazing and we will continue to re-order
Outstanding. Quality lip balm!
BEST SERVICE!! THANK YOU FOR YOUR KIND CUSTOMER SERVICE, YOUR EXPEDITED DELIVERY AND IMMACULATE PRODUCT. WE ARE VERY GRATEFUL FOR YOUR COMPANY AND EMPLOYEES!\n\nTHANK YOU SO MUCH!
Wow...these were so much nicer than expected for the low cost. I thought they would maybe have a cheap sticker on them with the logo but turns out they had the clear dome. I am excited!
Just as pictured! Great quailty product
Service and product are EXCELLENT! Aileen delivered exceptional customer skills with her knowledge, patience and professionalism! The print job with my company name is EXCELLENT! I will recommend discount mugs to more of my business owner friends in the near future!!
My mug was awesome, I will be getting bulks soon. My order was suppose to come in two weeks came a month earlier. ;)
I was very pleased with my purchase. I only wish there was a little more paint on the text. You could see the ball through some of the lettering. Otherwise, the basketballs were a big hit for our team. Thank You
Excellent, fast service!
After placing our order I will say I became nervous after reading online reviews. Almost 95% of them were horrible reviews. BUT! The mugs came right on time for our company party and were perfect! I did have to call and check on them because they were \"stuck\" in the order placed column. The logo was perfect and was color matched completely. Could not have been more happy with our order! Thank you!
I couldn’t be more pleased with the quality of this hat! The embroidery was perfect and the help I received from the staff couldn’t be out done!
Great work!! Whole office loved it. \n
Super good quality! The etching looks fantastic on the glasses.
Perfect - exactly what I wanted!
Quick and easy! Product turned out great!
These came out great!
I’m very delighted with my purchase fast shipping overalll process was very quick, awesome customer service and sales people
They are good for the price. They are more of a vinyl rather than a plastic or traditional luggage tag material. They wont rip (we tried) and will hold up well for college students.
Great quality trucker hats and embroidery of our logo was amazing. Awesome service and delivered on time and within estimated window.
Awesome job..this came out great
Excellent but has a \"CHINA\"Sticker on it. I at first tried to remove and it worked but left a sticky film.
Great quality travel mug!
Very affordable\nJust as expected\nItem was on back order but arrived before anticipated
These are good quality and my employees loved them!
Our mason jar mugs were exactly what we had been looking for! We received our proof in a timely fashion and they turned out even better than we expected! Very fast shipping also!! Will definitely be ordering more items.
very nicely done
Packaged in a nice box. The tea mug with the lid is better and stronger than expected. Great value for this item.
Very pleased with the quality of this tote. And the personalization turned out great! Customer Service was extremely helpful from start to finish. I would highly recommend ordering from Discount Mugs.
These are better than I thought they would be. LOVE them and so excited for them!
I ordered these shot glasses for my daughter's 21st birthday. They turned out great! The online set up and ordering process was super easy. I was a bit shocked with the $45 artwork set up fee (that cost more than the product itself!) but decided to go for it anyways. I rated it a 4 star because when I received the glasses, the writing was much smaller than I had anticipated. It seemed much clearer in the set up/design process. I picked the largest font I could but next time I would use less words so I can get the writing bigger and easier to read! Overall, very nice product!
Very impress! I loved the work by DiscountMug, and I will continue to do business with you. Good service and T-shirts were delivered on time! Very pleased with the service, especially for a first time customer.
Ordered 2 items - Custom coasters and Margarita Glasses (personalized). We were very happy with the coasters, even though there was some confusion at first with the proof -- Customer Service took care of it! The glasses came in and although the personalization was correct, the font size was MUCH SMALLER than what we saw on the proof. Not sure why that was. Also, one glass was broken in shipping. All and all a good experience.
Great customer service in completing product order, great quality for the price, great delivery turn around. OUr participants loved thought the bags were great as well. All around great adventure!
We waited until October 5th to place an order for Foam Koozies and Drawstring bags as giveaways for our October 19th Grand Opening. The Koozies were delivered on October 7th! Super fast and great quality. The bags came on the 11th; same great quality. That's less than a week from order to production to shipping and delivery. Could not be happier with the product or the service. We'll definitely use Discount Mugs for our next order.
When ordering the wine glasses a gentleman went out of his way to help me! We also received the wine glasses in a timely manner. Everyone at the office love the wine glasses! We got what we ordered! I am a very happy customer!
The water bottles came out just as we had hoped and were delivered just 8 days after ordering! Amazing. We can't wait to hand them out at our state-wide meeting.
These heart stress balls are a great size for squeezing - not too small (like a lot of them) and not too big. I especially love them for my elderly clients or those with arthritis. They were a big hit at the event I ordered them for.
The pens and imprinting was very nice. They write very smooth. The stylus tip is a nice addition. Haven't had our reunion yet, but I'm sure everyone will love them. The Customer service was helpful with the order and printing layout.
I am so happy with my order from Discount Mugs! The quality and price of the Koozies far exceeded any expectations I had. This is the first time I have ordered from them, but it will not be the last! So happy with our order!
I submitted my own design & it was perfect! The glasses came earlier than expected, all the glasses were neatly packed, no broken glasses or errors on the printing. The best part was the price, I got them for $150 less than any other vendor.
I needed the order for a family reunion and they came through even though hurricane Irma was threatening delivery. Great job
There was an initial problem with my cup order that was easily resolved with the customer service team. Very helpful and polite and the cups turned out great!
The mug we ordered was supposed to be a black mug with a blue interior (item #5003, blue). What we got was a blue interior that is showing the drips of color/glazing running down the interior of the mug. It was supposed to be a smooth, even color but what we got was a mug where the interior is showing drips and streaks of paint running down and has an uneven coloring. This is not very professional looking and was extremely disappointing. After voicing our complaints about the quality of the mug, which was not how it was described on the website, customer service made things right. First, they offered to redo our whole order, but then they realized the problem was going to be in the new mug order too, so they just refunded us the total amount of our order, they didn't even ask us to send back the old mugs. Even though we won't be using the mugs, this restored our confidence in discountmugs and we would definitely do business with them again. We are looking at other options for mugs on their website and will hopefully be able to reorder something with them.
I use to order a cotton tote like this from Discount Mugs, but it had a longer handle. This new tote is fine, but customers did express a preference for the old one. Item arrived 5 days early and was well printed.
The Mugs are Beautiful... the problem is the Customer Service.
The mugs were designed and charged to my account on August 23, 2017. i realized that i had made a error when i submitted the design, I called with the order number and they showed nothing. I would have to wait for the Proof and fix it. When the Proof came what i thought i fixed and was not. on the Saturday August 26, 2017 i left a message to get the proof fixed, no one got back to me.
this went on for a few days then finally the problem was resolved and then Irma struck.
in stead of sending me mugs to meet my date because of the Customer Service they came a week later and to late for the function.
i had to go out and get something quick to cover my a.. for this affair.
The Mugs are Beautiful, but the customer service needs work
Gave these away as wedding favors and the guests loved them. I had great service from discount mugs staff, company is out of Miami and so I thought for sure I would not receive them because of the hurricane. Instead they had shipped out the stock to New York, where I'm guessing the personalization was done. I received my order 1 day after the original ship date. Thank you so much Discount Mugs.
I ordered my cups five days before Hurricane Harvery hit us and you held them, finally my mail started and you got them out before the Hurricane Irma hit you!! Wheeee amazing!! These are going to be so much fun for all the ladies playing in our 18th annual golf tournament fund raiser for free mammogreams! Thanks again for helping with my order!
Excellent experience from start to finish. Help selecting and designing the glasses from staff was more than expected. The delivery timing and care of packaging was excellent. The art we provided appeared just as we wanted. The glasses were given away as take home tokens. They were perfect for the occasion. Many thanks to Discount Mugs for helping make our celebration special.
We ordered these totes as wedding favors very close to our wedding date. Not only was the shipping fast, they were delivered on a Saturday. They made sure that the logo we added was crip and nice. Also, the quality of the bags are amazing. I would recommend 100%.
The mugs were beautiful and awesome.They did a good job.
I contacted Discount Mugs on pretty short notice with an order for 100 custom tee shirts.
There was a little bit of confusion with the website, because I needed several colors in the shirts, but the customer service at Discount Mugs was really great!. The phone was answered immediately, my issue was resolved very quickly. The girl actually put a rush on it and the service was delivered as promised. I paid for expedited shipping, and then not one, but two hurricanes hit the US one right after another. I got email notice that my shipment was delayed! I called again, and again, my call was taken immediately, the customer service rep was extremely helpful, he refunded the extra money I paid for shipping AND my order ended up arriving in the nick of time! Also, the shirts are exactly how I wanted them, they are a great quality and the price was right!
I will definitely use this company again in the future.
These look great, the printing is clear and well sized for the mug. The only complaint is that the handle is a little small but other than that they turned out good!
Thanks for taking the extra effort to ensure our logo and graphic was correct. You shipped out early even with the delay; THE BAGS ARE AWESOME!!! YOU HAVE MADE US SUPER EXCITED ALL OVER AGAIN.
My pens got here quickly, and the quality was great. Thanks for the quick turnaround!!
Awesome quality of mugs. Came Exactly what I expected .. I loved these mugs. My guests also liked these mugs so much. I am really happy with Quality and design of mugs
Guests loved these-nice quality!
I had originally order stadium cups from Totally Promotional (BAD CHOICE ON MY PART!!!) 16 days after I had placed my order for a friends party I contacted Totally Promotional to discover my order had not even gone to production. Discount Mugs came to the rescue!!! Professional, timely, great selections of graphics and fonts. Discount Mugs communicated via e-mail reassuring me that my 22 oz stadium cup order would be shipped. Amazing and Discount Mugs will get additional orders from my family and I. THANK YOU DISCOUNT MUGS!!!
Will definitely order again! And other products too.
I am very happy with the final product! Just what I expected and received within a timely manner! The support I had in creating the product was SUPER helpful! I definitely recommend Discount Mugs!
We were please with the product and the shipping timing.
The custom koozies we ordered are perfect. They are made of good quality material & the design is exactly
like we proofed.
Designing was easy, ordering a breeze, receiving was fast. Prices were extremely fair. Second time ordering this bag. Not disappointed.
Love the mouse pads...as expected and more. Our only issue was the initial order...quite a bit of confusion there due to a website issue but all resolved.
Very happy with my purchase, pens are pretty colors. Very likely to be purchasing from this company again!
Arrived on time, just as ordered! I freaked out momentarily when the web thumbnail was missing one of the words on the design, but the customer service chat person reassured me (he went and re-checked the design files) that the word would be there on the final design. I ordered 2-day rush, and it came early morning via FedEx when I thought it wouldn't arrive until evening. Parents were thrilled with the gift, and they even sent 10 extra koozies!
We ordered under a tight deadline and were very pleased with the customer servicem, the product, and the timely receipt of goods! Thank you!
The mugs I ordered are sturdy and well made. The printing is not as bright as envisioned on the "online sample" and so that is something to consider. Possibly it was because they were printing orange on black, and it just didn't come out as brilliant as on the Preview online. Overall, a good product!
Working with your reps on chat-line has worked out great for me. Quick and responsive.
These flying discs look great and were shipped quickly. Thanks!
Everyone was very helpful in the ordering process as it was super last minute (my fault). I really appreciated everyone's focus on me and the fact that I needed the product so quickly. The customer service representatives were kind and understanding. They did everything possible to make sure I received a quality product. Although the product did not come on the day I needed them by, I was able to receive them on time and was able to use them at the event (Thank goodness). I love the quality, customer service rocked, and I am highly satisfied!
great price, easy to order, fast delivery. Works for me!
We're very pleased with our purchase from Discount Mugs. Their design page made the work easy. Our mugs came in a timely manner and well packaged so they didn't break or scuff each other. Reordering looks to be a snap and I definitely will soon.