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Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.
I’m really happy with how these coasters turned out. We are celebrating 65 years of being a family business and the logo we created specially for our celebration looks great on the coaster. I was able to chat and email with a representative in order to get the look we wanted. The logo covers the majority of the coaster and really makes a statement. We started using the coasters 2-weeks prior to our celebration and the coasters helped create a buzz for our event
I wasn't able to get the product I have gotten in the past but this is just as good, no complaints on the glass, only issue is each of them come with a sticker on the bottom that is tough to get off.
Great product and super fast shipping!!!
Great value... Ordered these for the team last week. Product is well constructed and looks great.
The shakers ordered were perfect for our needs. They came in a timely manner and came out great. Thank you!
Excellent customer service! I am ordering different marketing products from Discount Mugs for the last 5 years. They are fantastic business partners! Great business partners!
It was fast and easy to use our current logo wit the design tool. The quality was better than expected. I highly recommend this product. Shipping was 1 week faster then promised. We will order again!
Great product. Came in as promised.
Excellent product and quick delivery. I do have trouble doing your website but always get a helpful agent..
The initial ordering process was quite complicated, but LaQuisha Webb saved the day with that. I am glad that it all worked out because the teddy bears are absolutely perfect. These teddy bears will be given to children who lose their parents to overdose, so I wanted a size that would be big enough to cuddle but not too big to decrease the likelihood the children would want to carry them. They do not disappoint! They are the perfect size! They are also very soft and perfect for hugging. The print is perfect.
Looks great, good size, and perfect price. Higher gloss finish than expected, but very nice. Not sure how well it will keep drinks hot or cold yet.
Very nice quality bottle and the customized printing came out beautifully.
Wonderfully done graphics! Wish I had paid attention to the size of the mug...it's 8 oz. & more useful as a pocket change holder. These were given as souvenirs at an event & actually perfect for that!
Great service and product Would order from them again
I loved the product and it delivered 18 days early, you guys are amazing.
We really enjoy these mugs. we love the flake look to them.
The notebook is great...the pens, not so much. Several of them were broken in shipping and the ones that weren't, several broke when we tried to attach them.
Very pleased with product purchased.
I\'m really happy with this Koozie with the bottle/can opener. It makes for a really nice promotional gift. The quality of the print is also incredible. \n
Service was excellent. Very pleased with the quality of the printing and speed of delivery. Base product feels a little insubstantial, especially the mesh portions. Will have to see how it holds up. Very suitable for our purposes, though. Will make a nice party favor.
perfect for what we needed and very fast and accurate
Our sales team loved the tumblers we gave them as a mid year present. We use them all the time. The tumblers are a pretty blue with our logo added. Highly recommend.
Gorgeous! My boss LOVED them!
glasses were cool and looked amazing when finished. service was good and on time.
We ordered these mugs as a give-away for our Oktoberfest celebration! They are very high quality plastic, heavy and durable, plus DiscountMugs completed our order and shipped to us in just days!
Got the Koozies in Silver for our 20th Anniversary and they turned out very sharp! Everyone loves them.
The color is great and they are the perfect consistency - not too hard, not too soft!
Great product arrived 3 days early will use again soon telling friends and family
Really great water bottles and the printing of the image was perfect. They seemed quite dusty on the outside and possibly from the boxes they came in and some had sticky patches on them.
Very beautiful pen at an excellent price! It arrived before the expected time and logo imprint is crystal clear. Thank you!
Good quality. The print/screen is clear and clean. Will definitely re-order in the future.
product looks real good and printing is great just hope it holds up for a little time with dish washer
Nail file is great. Nice quality. I\'ve being using and carrying one around in my purse for months. It was thinner than I had expected but the size is good.
Beautiful Job - thanks!
Excellent quality!!! The customer loved them.
Excellent support for our rush order. We truly appreciate all the support. Telemet, Inc.
Water bottles were exactly as expected. Shipping was faster than anticipated. Printing was also exactly as proof had shown.
Great product. Mug is nice and sturdy. The gray fleck is a perfect background for our logo. This is just the gift I was looking for to represent our non-profit.
We love the color changing cups!! Our patients love them too. They are fun! You did a great job designing and imprinting them. Thisis our second time ordering.
middle of the road quality bag. good value for the price
Love our custom bags. Thank you!
I received my order of 500 of these pens BP930. Of the 500 I received 80 of them did not work properly. I called Debbie Alba twice about this and have yet to hear back. Please e-mail me
great product, excellent customer service Madonna, thank you for assisting with my product needs.
Absolutely LOVE the speakers! They work and sound great! Easy to use. Heavy/sturdy equipment. Worth every penny.
Quick delivery on a quality product. The custom graphics came out great. Very pleased with this order!
Excellent quality. We were purchasing the same type badge holders (plain without our logo) for a higher cost. We were able to upload our logo and paid almost $1.00 per piece less. Great deal.
High quality product! We had our logo embroidered and it came out awesome. Would definitely purchase again.
These cups were perfect for our wedding guests at an all inclusive in Mexico. They were big enough that you didn’t have to keep running to the bar, but small enough that you could change up your drink. Kept ice frozen. The lids were sturdy, you could take the slider piece off and stick a straw through the center of it. Great mugs!!
The rep Anthony I worked with was great, the pint glasses were delivered when they said they would and most importantly, they look great. (The virtual proof works great.)
Extremely loud for such a small size.
The retractable lanyard look great. Great job.\nAmarillo Gear Co.
Always quick and courteous service. We have used Discount Mugs for the last 2 years on several products and always good service. Texas Emergency Nurses Assoc.
Quality is nice - but logo is smaller than expected and smaller than what the proof looked like. Can barely read what the logo says.
Product good-service bad. We ordered and PAID for 150 of a similar item days before learning they were no longer available. Had to settle for 110 for more money and did not arrive on promised date.
Super cool product - I had to try it myself. Wanted to get a promo item that environmentally conscious college kids would like.
The pens were perfect and were delivered sooner than promised - which was extremely helpful. Thank you for all of your help. I will definitely order from here again!
Great water bottles. The imprinting came out great and we are very pleased
Nice product, very nice help on the phone. Well-packed product. Well delivered, no breakage.
From Norwalk Community College. We bought these bags at the last possible minute and they were turned around even faster than I was promised. We love the bags.
these are a very nice product that i would order over again.
They look perfect as a great giveaway for our Speaker and his dog Gander at this year's company convention
I received my portfolios and was pleased at the packaging. Done very well. The logo on the front of the portfolios was more than I had expected. It looked better than the proof I had approved.
Love the mugs, but they did not ship the coasters!
We purchased 500 of these for a wellness initiative and are very satisfied; this is a great product and was well-received by employees.
This a a very nice high quality bag. It's a beautiful bag. The service was excellent and shipping was quick.
Customer service was fantastic (thanks Jem!) and our final product looks great. We are very satisfied.
Thank you for doing such a great job!
The look great, just wish the logo was larger. For the price, a great product and very quick turn around on shipping.
Great product! Service from Discount Mugs is exceptional.
Great visible tag makes a a great wedding favor for a destination wedding.
Looks great! Thanks so much - these picnic blankets will make great donor gifts.
Great marketing items. First order arrived with the incorrect color scheme on our logo. Customer Service sent out a replacement order within a week at no charge. Great customer service!
I had a very confusing order, to me anyway, and Barbie walked me through everything and made it very easy.
Have been ordering from Discount Mugs for years, however, have only used the 'chat' feature for this order. The customer service rep (Barbie) was super helpful in working through the questions I had. She stayed with me until the order was completed. Much appreciation for this level of customer service!
All the answers to my questions, handled the minor changes with grace, and was lightning fast with her responses! Barbie was totally on her game!
I ordered my entire order through the chat service with Barbie. She was very nice and professional and we can't wait to get our bottles shipped.
Great website. Easy to navigate and the I received precious help in completing my order the way I wanted to have it done.
This company makes it so easy to purchase personalized merchandise. They care about your happiness and want you to be a returning customer. Plus I love that you earn mug bucks with your purchases
Very knowledgeable and assisted in assuring best rate for product and reduced shipping for guaranteed date. Agent also had a quick response time no lag wait time.
the live chat helped me design my shirts and work through the issue i was having. excited to get my shirts and see how they turned out. this was allot simpler then i imagined.
Barbie was a doll on handling our online conversation and we look forward to doing more business.
Live chat with sales rep was awesome. Fast responses to questions, quick link to ordering and fast delivery schedule available. Superb product selections and reasonable prices, and a discount that was unexpected! Can't beat that! Will definitely be back to this business for future needs!
Aarol D was outstanding. I was not sure how to add the Artwork and Aarol made it easy and helped me via the online Chat. Thank you so much!!
I needed help placing an order and the rep was incredibly helpful and walked me through the entire process. Excited to get my order!
This was my 1st time ordering. Juan P. was so helpful with ordering through the chat. Easy process and very good with customer service. I will order again for sure!
online chat was very helpful and responded quickly
Need some assistance with putting my order together. Barbie was the best, she helped me find the best options of the products I was looking for. She was very patient as I had to go get other people to look at these also. I know I took up a lot of her time, also had to leave in the middle of the order due to a huge snow storm. There was no sales pressure. Hoping the products are as great as the customer service.
Thanks to Barbie for her great customer service. She was helpful and knowledgable, and fast. Love discount mugs, we've used them a few times now with good results.
Barbie was very helpful and quickly answered all of my questions.
I have a rush order...need something by next week! I started chatting with Barbie and she was phenomenal!! She sent me products within my budget and guaranteed delivery by our event date. Furthermore, she stayed with me until all questions were answered and the order was placed....even called when my online ordering wasn't going through! Truly can't say enough good things about the ordering process. Looking forward to seeing the final product!
I placed my order through the chat line and was extremely pleased with the ease of the process. Aarol D was so helpful. I will definitely be ordering again.
I love discount mugs! Not only did Barbie answer my questions through chat but she also used all the information and specifications I gave her to create a link for me to complete my order! so much time saved! Barbie is a time saver!
It took less than five minutes to order with great customer service.
Today I had the pleasure of dealing with Sales Associate Anthony. His last name was not given, but I'm sure you can find the right Anthony simply by looking for your best employee and then checking his name tag, I'm sure that's him. Anthony stepped up and helped me with my order, walked me through the process, and even found a way to help me a bit with pricing. By himself he earned your company a life long customer. I will always come back to discount mugs for my first choice for all printing needs. Thanks so much! Anthony really is a great customer service/sales rep, but I think he probably has more potential. If you ever promote from sales to upper management I would think that Anthony might be an ideal candidate for this type of promotion. He was classy, smart, quick, and kind. These are all skills we look for in leaders no matter the industry. If Anthony is not leading others then his potential is being wasted.
Anthony was very helpful in helping me to place my order.
I don't normally utilize the chat feature but I am so glad I did. The agent was able to answer my question show me a mock up of my proof and get it added to my cart within minutes, saving me SO much time and effort.
Ordering wine, champagne and beer glasses for a retail showroom. Barbie was incredibly helpful on chat! My white logo was difficult to see on the product image example. She sent me proofs to make sure everything was perfect. Order placed! Can't wait to receive our custom glassware!
First time ordering and encountered a couple of snags figuring stuff out. Customer service chat agent Aarol came to my rescue. He was super helpful and incredibly fast helping me get to the finish line. Could not have had a better customer service experience. 5 stars!!!!!
Customer service was excellent!, Barbie was very patient and walked me through the whole process. Very happy, got a great deal and top notch service.
Ordered a couple things and both times the chat representatives were knowledgeable and were able to help me quickly and the products are good quality. Looking forward to doing more business with this site in the future.
I was ordering on a Sunday and was able to work online with customer service. Aarol helped me and was super efficient and knowledgeable on both items I needed. The level of customer service was greatly appreciated!! This definitely made my ordering easier!! Thank you Aarol!!
I was struggling to upload my logo (very likely my own lacking abilities). Through the chat service we were able to get the logo, finalize the design and order bags within minutes. Process was made to be super simple. Can't wait to get the bags!
Service on chat was great
I needed help with an order and Anthony was kind, patient, and directed me to the exact items I needed. :)
We have ordered from Discount Mugs before and have always liked the product quality. I had a few things I needed help with today and the customer representative Anthony took care of everything so quickly and efficiently. It was such a pleasure to have everything taken care of and not have to waste my time going back and forth a bunch. Thank you, Anthony, for being such a great customer service representative! We sure appreciate it!
Wonderful, the customer service was extremely helpful!
Anthony was such a big help! My tshirts will arrive in plenty of time before my event.
Usually you don't get answers when you are on live chat... but BARBIE was AWESOME.. she addressed all my questions and got me a great quote. I look forward to placing my order with her soon!
Pinged customer support to find an item, she quickly found a couple of options and further helped with setup. Great experience.
We ordered bags for a philanthropic sorority sales booth and the conference participates loved them! The quality and price were great and we sold out of them. I just ordered more this afternoon but ran into a slight issue on the website and received GREAT and prompt customer assistance from the "help" icon via a chatter with an individual named Kent. He quickly guided me to where I needed to be and followed through by helping me place the order. Super excited to get this second shipment of custom printed bags. I already have orders waiting to fill!
I've shopped here many times for my businesses and they always do a great job no matter what the product is!!
Barbie helped me with what I needed and was extremely patient with me.