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Customer Reviews

Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.

Top Products Reviews


Dusty R.

Great Handy item to hand out at trade shows. I have people walk past then come back asking to see the tape measure/notepad/level and pen combo.


Alejandro Anez




Great product! Arrived timely! Could not be more pleased!


Diane Young

I expected my delivery by 1/4/2019, happy to report they were delivered 2 days early. Absolutely pleased with the items. However 5 of the glasses were broken. Notified DM of the problem. No problem advised to sent pix of the broken items in email and they promise to be here by time of event. So pleased with the service and will be ordering again. $th time around and 1st for damages!! Discount Mugs U r the best!!! Lady Dy Apple Valley, CA


Margie Smith

I am really loving this company. The customer service is no doubt the best ever and the merchandise is absolutely great!


Jennifer Fleming

Pretty fast turnaround. Nice product, ink and print quality - however, not so hot quality control. We ordered this cute flower-like highlighter with a round imprint space. When the item arrived, the imprint is noticeably off-center.


Lisa Bowes

Nice quality product with crisp printing. Will reorder.


Cosette M Nazon

Fast delivery!



Great service, Great product, 10/10 would buy again.



Discount Mugs has always been very efficient and Edwin is a great sales executive. Thank you!


Dianne Greer

Where do I begin...\nI had a member there walk me thru the process of ordering a new item that we were previously ordered with a different company. From start to finish, perfect! I received them yesterday and could not be happier!



Need an \"order again\" button.\n


Bonnie Dubbs

Great trophy, but case was destroyed. Can you please send out another by December 4th?\n\nThank you!\nBonnie


Bradley Jensen

we love them, customers love them --- what else is there to really say!?



Very happy with the quality. We love them.



Even better looking than expected. The artist who created the proof had excellent suggestions for design changes that looked much better in the embossed \"leather\" than we could have hoped for.


Lisa Cox

Absolutely lovely and practical. We will order them again.


Katlyn Campbell

These were supposed to be hard plastic cups and the lids and straws were the only thing that was hard plastic. Other than that it turned out great and was the talk of my event


Richard Ngozi




Super cute.


Victor Bagayas

Great experience. We had a hiccup in our first large order due to wording in the description for size of logo on cup but was resolved and had great communication. Discount Mugs do take care of their customers despite what other reviews say. Will be ordering from them again for sure. Order arrived on time as well. Thanks guys, looking forward to many mnore orders


Christian Martin

I bought these a year ago, but forgot to leave a review. These sunglasses are pretty solid, the group loved them and regularly use them. They’re quite durable as well!



These are awesome. Sure to be huge sellers!


Jessica Davis

Love these tumblers and great service. my order got here in around 24 hours from ordering which was 3-4 days early! I will definitely be ordering again and recommending.



Excellent! Product was better than expected. Product was delivered 3 days early. We will be ordering again and again and again ...\n\nKeep up the good work!\n


Kateryna Luchko

Thank you! Lip balm and print on it looks professional. Very satisfied with this order.



Our employees will love these!


Everett Newell

These are a big hit! Very well made!



Great quality, My Staff is happy about the results.


Mariam Olorunsola

This bottle was absolutely amazing! I ordered the sample to determine whether I would recommend them to be purchased in bulk for my company. I am definitely choosing this bottle. Great size, it has a nice weight, the color looks exactly like the image, it\'s an all around great choice! Excited to order


Nicholas Freeman

Thank You Soo Much


Rachel Ciufo

Got very fast!


Troy Andrews

LOVE the product! Exactly as I had hoped for! Thank you!


Grace Eichler

great service! arrived a week before we expected them!\n


Jennifer Schaap

My customers absolutely love these water bottles and I love how I can order them blank!


Traci Wood

Awesome and such quick service!


Matthew Shanklin

I like this site. Thank You for having it.



Look great! Perfect size, not too big.



Love this product. Looks great! Good quality.



Great item!


Brittany Gas

I used these for cheer bags. They did well with a heat press at 330 degrees. I thought they were nice bags but are not built for heavy materials. Some of the girls top strap broke after a few months of carrying aschool supplies in them. But if its only gonna be used for small things or clothes it will work great


Erica Bills

High quality product. Appears durable.


Jackie Youngman

We ordered these blankets as employee gifts and we absolutely love how they turned out. Delivery was right on time and Discount mugs did everything as promised. Thank you.


Nicole Butkiewicz

This is beautiful! The quality is great and looks lovely! Thank you so much!


Micah Rouser

Good quality for the price. I love the stitching and how the hats feel and fit. They have that \'old man\' hat style & I love that.



Overall good job. The bags are not stitched well, and can not hold more than two books.


Angela Scott

Always great products. We received our items earlier then the date they provided us. I\'m telling all of my clients about discount mugs


Timothy Oyedele

Fantastic quality!!!



Great bags! Our students and staff at Blue Lights College were impressed! The bags are well used!


Bryan Williams

Love these! We hand out with a rewards card to our patients. Quality is great for the price- will definitely be re-ordering with discount mugs when we run out!



It looks good on the computer but the printed design is a little faded. If I went for the embroidered, the design would outshine the hat. Four stars all around.



excellent service, fast order fulfillment, Pilsner glass look awesome. thx



Great prices great product !\n



Good, thick, quality napkin. I had a poem imprinted, and the color was perfect and the printing precise (and did not run when wet). Will definitely order again.


Platinum Industrial

We ordered 50. They arrived in a sturdy, well presented package. Overall they are great quality, however, a few had a sticky mechanism. They are supposed to be \"switch-blade\" style but a few of them only opened half way. Overall, everyone had a great reaction.


Kayla Price

These are perfect water bottles and everyone here loves them!


Jeanette Alston-Watkins

Just what I was looking for. It was a great hit at the tradeshows.


Julie Solger

Everyone loved the unique awards we gave at our regatta. Thanks!


Bola Ibraheem

Very beautiful and elegant gift option.


Sala Sims

excellent product. quick shipping



LOVED this product and our customers loved them too!


Jane Polanka

The umbrellas turned out great! The logo imprint, the quality of the umbrella, and the quick turnaround made my client happy. In fact, my client just requested an order for more umbrellas!


Barry Bray

Great shirts! Ordered them for a Scout trip to the Bahamas and the ladies loved them!


Brian Williams

Excellent ! Super fast turnaround time and delivery and am really pleased with the quality of the embroidered hats


Keysha Howard

Everyone really love them


Lee Whittington

Great quality mugs, very sturdy not cheap construction, plus the printing was perfect. The box showed up pretty beat up but not a single cup was dented or scratched. Very Happy : )





Rebeca Chiong

They\'re nice. I should\'ve added the company phone number. Didn\'t think about it at that time. Maybe next time.\n


Anthony Launey

great price\ngreat product


Brian Hancock

These bags are excellent - well done!


Karla DeCuir

Very fast delivery.


Ryen Livingston

Great item. Ordered for a giveaway but tested myself first. Keeps drinks cold for a long period of time



Shot glasses with my custom design came out even better than I imagined. Great quality, great service.



Beautiful mug. I ordered the white and thought it looked very luxurious


Edgar Olivera

This is a really nice item. Truly makes an impression, especially when you get the laser engraved version.

Retailer Reviews

johnsweckerJanuary 19, 2019

I’ve placed several orders with these folks and they do a fantastic job! No need for me to ever look somewhere else. My event guests are always pleased with their gift bags.

DianeM-89530December 19, 2018

I've ordered and reordered mugs from Discount Mugs, colors and designs came out perfect, excellent quality. They deliver when promised and if there are any issues, their customer service resolves it quickly and fairly.

SusansvocalstudioDecember 01, 2018

This is the third order I have made with discount mugs and each time it has been easy and the quality has been fantastic. My recent order of glass water bottles turned out great! I ordered them as a holiday gift for my singers and they are going to love the bright green accents and the logo design! I will definitely be back for more next year!

Monko85February 13, 2018

Very fast with an awesome outcome! Loved our mugs!

EileenBogosianFebruary 10, 2018

VERY pleased with my purchase of personalized Tote Bags (TOT96). The quality of the bag was excellent and the personalization turned out great. Totes were priced well in order for our organization to make a nice profit. Customer Service was very helpful from start to finish. And the totes were shipped out and received within 7 days! I would highly recommend Discount Mugs.

Timm-73220February 02, 2018

Discountmugs did an amazing job on our order. 5000 recycle grocery bags. Quick delivery, great product and excellent service. Will definitely order from them again Lisa M.

klathamJanuary 31, 2018

My experience with Discount Mugs was outstanding. The product quality was excellent but the service is what far exceeded my expectations! From initial order through to delivery, each step was handled perfectly. Thank you Discount Mugs for such an awesome experience!

gore2424January 27, 2018

We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product! Thanks!

PB-40910January 26, 2018

Really received just what we ordered, great looking mugs and the silkscreen graphics looked fantastic. For the most part, perfect only saw one defect in the 400 mugs. Delivery was timely (early) - and customer service was quite good.

jhayteh123January 23, 2018

My products turned out amazing. I ordered custom water bottles and it looks absolutely amazing. I'm so happy with everything. My order was delivered 2 days sooner than I expected, which added to my excitement. I cant wait to order my next product. Overall my experience with discount mugs has been the best.

bmd3rdJanuary 23, 2018

I am always pleased with the products I receive from Discount Mugs. My pen-stylus is always a welcome gift to my client and to anyone else I give it to: my pen in their hands is an easy, affordable advertising tactic. I'm in a psychotherapist and most of the time people wouldn't know where to find someone a therapist...the pen in their hand makes me the first person of my profession they can turn to. They have my information and they have already met me in person.

mcnam010January 20, 2018


ShelanaPoindexterJanuary 20, 2018

Worked with Madonna on ordering some AMAZING travel mugs -- it was just before New Years -- even though it was crazy busy, she took the time to make sure everything was great! Sent confirmation emails and double checked everything with me. Definitely 5 Stars!

byuristarJanuary 19, 2018

This is my second time using the discount mugs. I ordered 250 mugs for my church Christmas event. When I asked questions they were responding instantly and did their best to help answering my questions. They helped me finding the right product within my budget and gave me some discount! Shipping was fast and products were packaged well. It only took me less than two weeks to receive the products. Before purchasing, I searched online to see if there is any other company that sell it cheaper, but the discount mug offered the best deal and the great service! I would use Discount Mug again if I need to order anything in the future!

jsorrentino70January 18, 2018

Every year I order cups from Discount Mugs for our family vacation. They always are of great quality and come out looking very nice. They make it very easy to design what you want and this is a great place to order smaller quantities (20-50). I highly recommend Discount Mugs.

fanortyJanuary 12, 2018

Easy designing, Great quality. The graphics were awesome, crisp and clear. Price was good. Shipping was great, item arrived before estimated arrival time. All in all a great company to deal with. Will buy from again and definitely recommend.

KarenHaynesJanuary 06, 2018

Thank you Discount Mugs!! I had a difficult order and after a few proofs, you nailed it. We are very happy with our banner. Thank you

hotrodsimmersJanuary 05, 2018

I get 100 Koozies every year for 84.00 dollars,and this year I got 500 for 205.00 dollars. I'm very pleased with that and the service was very fast. THANK YOU

ChristeMomotJanuary 05, 2018

I looked online and saw this company and they sounded good. So we tried them. The only thing we weren't able to do was put our website on the pens. It does have Name, Address and Telephone number on it. Good company, they got everything right!

Mgustaf3January 03, 2018

With the company name of, it may surprise you that my favorite product to order is their Tote Bags! Typically, I order bags with the 800dm strength because I use the bags in my 2nd grade classroom. These totes are great for holding their “Read To Self” reading books, picture books, chapter books and Word Work binders. Another great thing about these bags is that they are practically in destroyable by my 7 and 8 year olds! Some companies will not sell tote bagsfor use with children, which is why I found DiscountMugs 6 years ago and I keep going back.

grcollensJanuary 02, 2018

I do a Charity event each year where when I go to local shops if they donate something for my silent auction, I give them a thank you gift. For a number of years I had been using the same gift, which meant that some opt my donators had several of the same items. This year I was looking for something different. I looked at numerous places before I found Discount Mugs. When I went on to their site I found something that would meet my needs. Their Website was easy to maneuver through, even for a guy who's not that good at maneuvering through sites at times. The prices were GREAT, my charity event is not the biggest, but the numbers of the items I bought made it relatively easy for my budget and the product was GREAT!! Have already told others about Discount Mugs & will definitely be back when in need of more items in my future! HIGHLY RECOMMEND!!!!!

SarahSchwartzJanuary 02, 2018

These mugs are very cute and have a good heft to them. However, some arrived scratched and dirty, making them unusable as we bought them to be used as Perks for an Indiegogo campaign.

csynowieDecember 30, 2017

My product was exactly what I wanted. The customer service rep designed it and helped me order. Without him, I probably would have stopped. My product was good quality and reasonably priced. I highly recommend Discount Mugs.

SwamiSiddhanandaDecember 27, 2017

I ordered the mug item ITEM #7101 with my own design. It came out excellent. Thank you.

juliemooneyDecember 26, 2017

We ordered some mugs for promotional items, and the end result was AWESOME! Everything looked the way I hoped (even better) and the way they shipped them was in carefully packed boxes - we didn't lose a single mug to breakage. We were kept informed about what stage our order was in...the preapproval of the artwork, then when it went to production, then when it was shipped, then lastly it was delivered (meaning at my doorstep).We will DEFINITELY be ordering from Discount Mugs again!

acampbell-1563December 26, 2017

Discount mugs provided high quality, colorful, stainless steel, imprinted mugs with all the art work done by them, tremendous customer support to accomplish the order correctly and free shipping for less than any other retailer. Our church was impressed! Thank you for being the best. A. Campbell,Colorado

TheresaSheaDecember 26, 2017

It was an easy and good experience, they were helpful in my creation and the prices and shipping were the best!

DaveIDKDecember 26, 2017

Great Product! Super fast Turnaround Time!

BermudaBob-83139December 23, 2017

Good company. Easy to work with Reasonable pricing

dmccoolclouteDecember 22, 2017

Discount Mugs has helped us the past 2 yrs with our Beer & Wine Tasting Fundraiser. They've helped all along the way making sure the proof and the orders were correct. Thanks for helping Rotary!

BESTVALUENYDecember 22, 2017


hr-39703December 19, 2017

This was the perfect Holiday Thank you gift for my clients!

Shalyn-53786December 15, 2017

The water bottles came out great and even arrived a few days earlier than expected! These were a gift to the entire chapter from the Sisterhood Chairman and everyone loved them! The color I choose was pink for the writing but appeared slightly more purple than it did online, but everyone still loved them! Will for sure be using this site again for such a large group! PLUS we got free shipping and 15% off for Cyber Monday and I've received many deals via email! Always a great deal! I did have trouble paying on the site when I wanted to, but I called and paid over the phone and customer support was very helpful and got it figured out very quickly for me!

BillPerlmanDecember 12, 2017

This was the hit of the party. Well done. They were delivered on time and were perfect. Will be ordering again Soon!!!!!

cara-51033December 09, 2017

I wanted a pen that would write well, be comfortable in the hand and look great. That is exactly what I got with our corporate logo printed as well. I would highly recommend Discount Mugs, the shipping was great and the site very easy to use to upload your logos.

Kellyking1981December 09, 2017

Classic and clean just the way I envisioned them and they arrived 4 days early. BONUS... Complete perfection

eapasco11December 06, 2017

Very happy with the beer glasses that I purchased. The logo looked great and everyone loved them!

kelseyfinkleDecember 05, 2017

I absolutley love working with Discount Mugs. Their live chat makes it SO easy to find what you are looking for and design/order. They ship FAST and both items I have ordered have flown off my shelves!

MarkRogers-26008December 05, 2017

Lowest prices on mugs and pens. Photos looked great on both items! Best deal on the internet!

rjo-94417December 01, 2017

Needed a gift for a friend that I fish with a lot. Mugs turned out to be perfect. We were able to use out own design so this added to the uniqueness of the gift.

  • Discount Mugs, Online Shopping, Medley, FL