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Customer Reviews

Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.

Top Products Reviews



You are \"all\" AMAZING! I want to especially thank \"Juan\" for making it possible that I received the koozie\'s before my granddaughter\'s 16th birthday party! I \"will\" recommend your company to everyone! Your Koozie\'s are rated #1 to me!


Greg Noel

Disgusting that this company is selling stuff rather than donating it to all the hospitals that so desperately need it to safe lives!


Greg Noel

Discount Mugs gets 5 stars for trying to make a buck when every hospital in the nation needs these items donated to them - its a matter of life and death but Discount Mugs could care less!!!


Greg Noel

You guys should be donating all your masks, shields, sanitizer, etc. to the hospitals that desperately need it.


Cathi Ashlock

I use the chat service and they were wonderful!


Bill Stenberg

Chairs turned out great. on time, and right!!


Wendy Karls

Great for the price. Etching was a bit small to read but is true to appearance on proof. Just kind of hard to tell on a screen vs. in person.


Faye F Frierson

I have been ordering since 2010. I love the products and the recent bodega bag is perfect for grocery shopping !


Sheireka Wood

Very nice product.



Great quality, staff loves them


John Mack

Great job. Thanks


Sharon Nation

Love this product. Everyone in my office loves these. Thanks so much for making this purchase so effortless!



Great product and arrived quickly. Must have your own design these guys do not customize.



Exactly what we ordered and very fast delivery!



The keychains are sturdy and great quality. Being able to have the print we want is great. I'll be ordering more from DiscountMugs in the future.


Larissa L.

Extremely pleased with how our Appreciation cups for teachers and staff turned out! Discount Mugs offered a quality product and superior customer service! Highly recommend this cup!



The bag was perfect for Employee Appreciation Day. Staff loved the look and quality.


Ashley Larson

Very nice product. Printing was nice. Was confused about the phone or tablet holder but after watching the video it makes sense. They are very smooth!



These are nice cups and different then most. Excellent customer service - I recommend using the "chat" feature when setting up the order. They were great and it is really feature rich .


Gayle Ector

The pens were a great hit. When they realized that a 8gb usb drive was included they were really impressed. We had few left over and our guest purchased all we had.



Excellent produce, price and service


Denise Ward

we love the coffee mugs! they are exactly what we expected - thank you


Terry Rich

Pricing was reasonable and the quality was good. This product was everything we needed here.


Tami Middleton

The Koozies were great, i Just wish I had paid closer attention, as I did not want tall boy size, I wanted tall to fit Michelob Ultra cans....... We were able to make them work though.


Solaris Technologies Services

Great find! We are a tower manufacturer and we wanted to get a giveaway item our customers could actually use, then we found these tape measures. They are very practical.



We just received the key chains and though we started out with another and had to substitute this key chain, they turned out well.


Cynthia DeBerry

Awesome customer service and quick delivery. Product ordered is exactly what was described. Great value and custom logo looks great.


K Marler

Excellent transaction, quick shipping and delivery. Very high quality bag! Very happy customer here!



Nice looking with our logo on it. Reasonable price & received very quickly. Have received several positive comments on them so far. Thank you!


Tony Waterfield

Koozies turned out great, quality exceeded expectations with the print and material. Great price. Quick turnaround time to meet our requested need by date.


Rick H

This is a perfect item for our customers for their cruises.


Adrienne R Urizar-Manriquez

Thank you, for the Great job on this order. The birthday boy, my brother loved them.


Lindsey Mansis

Absolutely LOVE these bags. They are high quality for a fantastic price.



These are GREAT !! They came faster than anticipated and look fantastic.



Disappointed! full color imprint was a sticker which was never explained on the website. the final product design was too small and company wouldn't help correct it. won't use them again.


Russell Emory

flawless print, they came out great and I had a really detailed design. The customer service is stellar. My sales rep made the ordering process so easy. I will continue to you use him.



These eyemasks are very solid. Just what we were looking for and delivered early Thanks!


Fridays Creations

Loved this pizza cutter. I was afraid it would look cheap but it is substantial and the company will be proud to give these out as gifts at the cooking show.


Ginna Ericksen

This is a very good quality bottle, and the logo came out great. I found the design process a little confusing on my own, but the customer service was great once I connected with someone to help me.



great quality



Great mug at a great price!


Adina Shoulson

Our blankets came out great! Note-- the logo is not embroidered, it's more printed on. The colors are clear and the product is professional. The turn around time was really quick too!



The waterbottles turned out so well!



Nice squeeze for stress, plus great for drinking games! Great turnaround time on production.


Erik Francisco Medina




Easy to design and a great product. Very happy with the outcome.


David Corea

Very pleased, Shirt and logo came out really good , Will defensively place another order in the future.



Easy ordering and logo design, great price and extremely fast delivery!! Marie was AWESOME helping with the logo!!


Bill McClincy

Easy to design and order. Order processed 2 weeks before anticipated delivery date. Good quality and exactly what we ordered.


Mary Myers

Beach balls came with our logo . The guest love them! Thanks so much


Amy Miller

Quick delivery and the cutest bag! We are going to go with a slightly larger bag since it is going to be used as a church welcome bag and we want more room for information :)


Aimee Ketterer

Final product was good! Calendars arrived earlier than expected.


Genesis Salon

The bags we ordered turned out awesome! They are of good quality and our logo turned out great! Love them!



Great cups. Smooth & comfortable for hot drinks. Logo looks snappy & guests feel special. Also selling mugs as retail items.



Jars are good quality and seem sturdy. Overall we loved the product but out of 24 there were a few that came with small defects.


Susan Gilman

Loved our bags, again


jeff p.

product was exactly what I wanted. The logo is perfect, and the cost is unbelievable. I will use again, soon.


Ashley Linn

I was pleased when the product arrived earlier than expected, so I got to send it off to the first trade show of the year.


yeny rico

Great product....


Kaia Calhoun

Great quality, great price! My clients have reached out to tell me they have a new favorite mug, my husband too!


Britt L.

The quality and price of the bags are great, however; I had a difficult time and issue after issue working with this company. I would order from somewhere else in the future.


david evans

Nice quality


Christine Chapman

Disregard the previous review. I found the apple adaptor, sorry


J Denslow

Fantastic. The backpacks were good quality. The printing was top notch. And my order arrived quicker than planned. All at a good price.


Nathan Sernoffsky

These are perfect for school giveaways. The price was great and they came prior to the promised delivery.



Great quality.


Moore Fabrication and Installation

We love the way the hats look, but, they are not deep enough. I am needing the next size deeper. They do not go down on the head far enough and I have no idea which ones these would be.



Great product! I'm so glad I chose this particular bottle. I hesitated because there were others that were less expensive, however, I am so pleased with the quality. Great service too - very prompt!


Fred J. Raven

This exceeded our expectations.



Love these. A rare find of quality made product. And very stylish!



These bags are excellent quality and colors are true to photo. Very happy with my purchase for my women's wellness retreat!


John Burke

We ordered these flutes with logos for our 25th anniversary party and people loved them. Customer service was awesome and they arrived in perfect shape. I will definitely order from these guys again!


Susan Hall

Absolutely thrilled with the service from DiscountMugs! They were right on top of a delivery issue & made things right in no time. Would heartily recommend them & pens were terrific looking!


Rhonda Lawley

Great product, great price and excellent service! Thanks!!!!


Diana L. Olveira

I really like the water bottle. They work just like I expected. However, dropping one start because the logo size was way tooooooo small. I couldn't detect it would be that small in the mock up.

Retailer Reviews

SusanDurginMarch 31, 2020

We ordered mugs and Eco Spiral notebooks with our logo and both came out very well and the price was good. Placing the order was not difficult and the products were shipped in a timely manner.

StormyLizard-51260March 31, 2020

Worked with Chris, he was fabulous - quick, reliable, nice - got the job done. Camo backpacks look great!

QuaintButterfly-28462March 31, 2020

Promised it in 8 days. Got it in 2! Great service

ImportantWhale-94451March 31, 2020

This is not my first time to use Discount Mugs. Their turn around time and the quality of their products and services are superb.

FamousRat-68180March 31, 2020

The engraving was fantastic and the item is great quality. Received faster than expected.

EnergeticPanther-74598March 31, 2020

I was just sitting here gong over what I am getting next from Discount Mugs. They provided exactly what we wanted and a great price and fast shipping! Will be doing business with them for a long time!

MarkHolmes-87138March 28, 2020

I'm old and tech challaged and needed to change my past shot glass design. Couldn't get the site to change it and "Here Barbie can and saved the Day!!" She got everything together on my design and now you are getting them in the works. Thank you Barbie!!

arenas55March 20, 2020

First time ordering and Ms. Barbie definitely surpassed my expectations! Quick, easy, and convenient!! Thank you!

TalentedRattlesnake-8408March 20, 2020

Excellent Service and products, great prices!

LightTurtle-30768March 19, 2020

so helpful with fast response time for questions and thorough answers that helped!

mezornMarch 17, 2020

We ordered some special commemorative beer steins last month for a movie project. We love them! They were such a big hit that we had to reorder at least as many more for all rest of the cast, crew, and various contributors!

LindsayNorthcuttMarch 17, 2020

I haven't received my branded products yet, but I have had a great experience with Barbie in customer service.

CharmingAardvark-93724March 14, 2020

Aarol was quick and knowledgeable and made my check out easy. Thank you!

OutstandingDoveMarch 13, 2020

Anthony and Efren were an amazing help to me on Chat in order to order 425 water bottles for our school social . They helped me with the logo and text and pricing options. They were so helpful. Thank you, Anthony and Efren.

DeannaWentzMarch 10, 2020

Fastest production and delivery we've ever experienced! Amazing!!!

vanessa-77337March 06, 2020

May have provided the best customer service. Very patient, knowledgeable and supportive. You have gained a new customer and I have referred Discount Mugs to everyone. Great and affordable prices and amazing products of good quality. Very fast turn around.

morgan_acMarch 05, 2020

This was my first purchase for my company through DiscountMugs. The service to remove sales tax was fast and easy. Excellent prices!

alanneMarch 05, 2020

My experience with the online live chat feature was so helpful. In fact, it was the best online customer service I would say I've ever received! Josephine provided help for me regarding a range of topics and had a great deal of patience. I look forward to utilizing Discount Mugs in the future as well!

Peaker69March 04, 2020

Josephine was extremely helpful during my time on line with your company. I did not have any art ready and she provided me with exactly what I wanted, and worked on the font and color of print. My experience was excellent.. thank you very much

thecaregiverfoundationMarch 03, 2020

walked me through the process and even revised the design and made it much better.

slandes-85562March 03, 2020

Our sales representative, May, was so very helpful!

purpledragonburrowMarch 03, 2020

Juan has been amazingly patient and helpful in creating something really special!

peg-92451March 03, 2020

As always, Discount Mugs was helpful and kind. I got all the advise to purchase the exact item I needed.

GracefulJackalMarch 03, 2020

the online chat experience was great. Juan helped me figure out exactly what I need. This is my first time ordering so will be able to review the products once they are received.

nursekostaFebruary 29, 2020

I used May in customer service and she was so helpful- with my graphics and designing. I ordered these for my wedding and am so excited to see them!

secretary-62992February 28, 2020

The customer service was sensational! I accidentally ordered wrong, so I hit the "Chat Now" button, and within a few minutes, EVERYTHING was perfect! Many thanks to Barbie for helping me!

annamarie711February 28, 2020

Barbie made my order so much easier! She walked me through it and was super nice and informative. Thank you!

DebWessonFebruary 28, 2020

I make wreaths and your bats are the right size to put on my Baseball wreaths. I am very pleased with how quickly you get my orders out so it doesn’t delay my product to my customers. Anthony was great in handling my order.

RWD5February 27, 2020

They were able to help us load our tax exempt status for our order quickly and were very helpful! They also were the only company to have the pens we prefer!

meversole77February 26, 2020

Thank you for working with me and helping me with the art work! Very easy and Friendly!

vctmath1February 25, 2020

The representative helped provide me with a mock up of what my design would look like. They assisted me with my tax exempt status and other billing issues. Thanks for all of your help. I can't wait to see them.

tknudsenFebruary 25, 2020

The bags I ordered came exactly when they said they would. They are perfect for what I need.

stacyervinFebruary 25, 2020

Excellent Customer Service when a small mistake was made with my order. The mistake was fixed and new products sent within the week.

sabinolloydFebruary 25, 2020

I was having trouble completing my order, but Anthony assisted and was able to help me finish.

masto3February 25, 2020

Product and shipping was excellent. To many follow up emails

lisabowlegFebruary 25, 2020

I ordered these for my client and they loved them

lindalee1870-33605February 25, 2020

We love our can koozies we ordered for our wedding. Will be ordering again. The shipping was fast too.

kim-67216February 25, 2020

Excellent service and quality products!

NancyChretienFebruary 25, 2020

I ordered custom printed metal mugs for gifts for the members of our horse club. I had outstanding help on line from a CSR named John. I was able to get a Presidents day discount which made the mugs more affordable. We liked the artwork and price so much that we decided to add 15 more mugs to our order. I again got an outstanding CSR named Juan. He was able to add the mugs to our order and gave me the 15% discount. I could not be happier with Discount Mugs, or their Customer Service. I can't believe there were CSRs to chat with at night and my mugs are due in just a few days. Truly Amazing. I look forward to getting the mugs and know they will be a big hit at the Gathering of members. Thank you Discount Mugs and John and Juan. Nancy Chretien

KristaDeWittFebruary 25, 2020

Barbara was an excellent help in the ordering process. I opened up a chat line as I had some questions and she helped me get a high resolution design of the art I wanted on my tote bag. I hope the product is as good as the sales experience was. I am very happy with the first step in the process.

  • Discount Mugs, Online Shopping, Medley, FL