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Customer Reviews

Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.

Top Products Reviews



Love the pens. Arrived early and met expectations.


Gabby G

Sturdy backpack.20+ Bought for Volleyball team. Nice looking and easy to order and easy to design(multiple choices of designs made the creative process simple)


Donna Wolfsen

exactly what we ordered, just wish i did a better job designing :/



Very satisfied with the product. Arrived on time and the whole process was really easy.


Mike Lavelle

The pens were just as advertised and arrived on time


Stacy Swiderski

Incredibly happy with the customer service, production time, and the quality of these! Everything surpassed my expectations. Thank you!


Angela L H Sayers

Very well done. The products will go be very nice to give away at my event.


James Cromer



Amy P Burr

Beautiful heavy, impressive key rings. My clients love them!


Cynthia Castle

This was a HORRIBLE experience. We were offered help but instead of changing the order to get a bigger discount, he created a new order resulting in a double billing and double shipment!! It took weeks to get the credit back and I was stuck with more product than I could use.


kyle aronson

These hats came out great. The detail of the embroidery looks really good!


Taco Smurfly

No one wants to read PORT GAS on their FAKE DIAMOND PAPERWEIGHT. More so. No woman OR man is going to put this up their ass, as no one would want their anus labeled port gas.


Ozzy Girl

Fabulous! M family loves these wine goblets. Arrived a day early and lovely. TY for another great order.


Greta Guarton

Convenient size, easy to design and order


Cretsinger Care Homes

Our masks came out great!!! Super lightweight and breathable. Actually very large and stretchy, so the smaller people just put tiny dental rubberbands on the ear loops to make them tighter


Al Biondo

The logo looked great and the blankets are top notch - and the service was excellent - thanks so much!


Autumn Jordan

We purchased these to hand out to our employees and everyone loves them.



High quality imprint. Great price. Delivery on time. I will using Discount Mugs again.


Jim Abrams

Very good product for the price. Will buy again


Nick Rozak

These boots arived on time and perfect! Looked great, we sold out at the event , no problem.





Chiquetta Hunter

Everything came on the day promised. Very happy


Ben Anderson

Would like to reorder!


Carrie Meng

These bags are great! Good quality, attractive and practical.



Excellent service on the pre-order side, great timing execution. All ceramic items packed well and the logo looked great! Good on every single aspect of the purchase.


Daneen Hansen

Great service fun product!


Cherish Lawson

Great products, and customization is perfect!


Elvir Sejmenovic

Good Quality masks and design was perfect will order more.





Jimmy Piedrahita

Amazing how efficient and simple it was working with Discount Mugs. The quality is phenomenal and the process was super easy. Will definitely be re-ordering.


Corey Tullier

Excellent product and service


John Ramette

The quality matches the price and was happy with the purchase.


Melinda Winters

They are great to work with, great customer service, the designers are super helpful. The products came on time and just the way we wanted them! Thank you so much!


Charlene Kirkland-Mason

Looks very good


Eric Henderson

Great timing and good quality



This is the 2nd time I have ordered the fishing bobber floater keytags for our fishing tournaments. Everyone loves them.



Quick helpful service and the final product looked great! Arrived 4 days ahead of schedule too!


Audrey Lopez

Great product. Just hope that all in my LOGO was printed. But it was ok, still awesome cap. Thank you



Great mask for our staff and marketing gift for customers. Easy to work in, and comfortable.



They did a great job however, when we received them a couple were broken. That's the only thing that kept them from 5 stars!


Erika Davenport

Very happy with the product


Melissa Esquero

Process from ordering to proof to in hand delivery was easy. The product arrived when it was promised and no broken items!


Nicholas Motto

Another awesome product. The craftsmanship is top notch. They did a great job getting my logo on the cups. The turn around time was awesome even in the middle of a pandemic. Thanks again!!!!


ebony woods

Love the bottles had a little issue but it was fixed right away so I’m very appreciative of that



These are a great gift for our employees as we head back to work.



Not all the lids fit super great, and a couple were a bit scratched, but overall they looked really nice. I love the design.


Clem Lee

The entire process was perfect. Very user friendly - if I can design something anyone can. High quality. Great customer service online when I had questions. 100% satisfied.


Thomas Scofield

Exquisite workmanship sent on time and as ordered. I couldn\'t be happier!


Kevin Bressman

good value on a great product



Great stuff. Showed up on time. Great product


ebony woods

shipping was fast and love the cups I actually decided to use these with my company logo on them


Ronald Dee

Great job!



Product arrived early. Good size for using for the day. Nice scent. Thanks!


Kevin J Bovee

Exactly what we wanted, expected and received. Very timely also for the personalization of the masks.


ray tretheway

product fantastic; customer service support less than adequate. I requested some assistance in figuring way the discount code would not work on my order. I was told they would get back to me soon. when my proof came I was told my order did not meet the $500 threshold to qualify for discount. My order was for around $475. I responded to the proof people as well as my customer service rep if they could increase the order by two more bottles. three days later the customer service rep said she was on leave or vacation and sorry it was too late!


Florence Champagne

These were great gifts! I will order more!


Break It Down Soul Line Dance

I love the look of these bottles. I\'ve had a little trouble with some of the straws, but over all, this was a great choice


Shana Hoch

Excellent, on time (even early!), and quality as expected. thank you!



So cute. Eagles are our schools mascot so we got these for our students as part of an end of year gift. The kids love the stress balls/"squishes" and the text we added to the eagle looks great.


Shannon Wilbert

I called and placed an order with Kelly, I was desperate as I had already ordered these items from another company and had just been informed that the shipment was being delayed again! If I am not able to take team members temperature then I could not open my doors. Website said delivery by May 21st or 22nd. I explained my situation but given the current issues with shipping Kelly said I should receive my delivery on time but could not guarantee!!! She was so professional, understanding and supportive! Well I did not get my order on May 21st or 22nd instead I got my order on the 20th!!!!! That\'s right I got it early!!!! Whew, talk about relieving my stress levels and buying me time to get everything done!!! My other order is now not expected until sometime in June! Well know I know in the future I will be going directly to Discount Mugs!!! Thanks for all your help Kelly, I appreciate you!


Darnell Crawley

Top notch bag. Very durable for the price point. On the smaller side which was preferred. Will order 30 more.



very good quality and was delivered in a reasonable time frame!


Alison Mills

These were excellent. Our logo looks great on these masks. The quality is higher than I expected. They were delivered a week ahead of schedule.


Kara Jensen

on time and looks great!


Gabe alhs

one of the best purchases I've ever made, the dementions give it the great use of things other then stress balling (if you know what I mean)



Great idea and looks nice. Functional as stated. I wish the cost was 10% more and the quality 10% better. About 1/3 of the lights do not work but I did not want these for the light, but the stylus.


Rhonda Eschete

This was the perfect bag for our department's needs. It's something to fit PPE (Masks, gloves, hand sanitizer, alcohol wipes and mini lysol) and this was more spacious than I expected. Inner pockets.



I love all of the products that I have ordered from discountmugs! My orders arrive before the anticipated delivery date and are always of high quality!. Thank you. :)



thank you


Ed Bargy

the hats look great!


Greg Noel



Mary Hassett

Awesome! My samples arrived on exact ETA. How can I thank you if my out standings are delivered on their ETAs. I would be so thankful and grateful.\n


Sheri Martinez

These are amazing!



You are \"all\" AMAZING! I want to especially thank \"Juan\" for making it possible that I received the koozie\'s before my granddaughter\'s 16th birthday party! I \"will\" recommend your company to everyone! Your Koozie\'s are rated #1 to me!

Retailer Reviews

go455gatorSeptember 16, 2020

Extremely Helpful with my order. Appreciated the time and effort. Will shop here again.

laurenrollingshieldincSeptember 03, 2020

Our company Rollingshield Inc will definitely purchase from Discount Mugs again for future orders. Great pricing, great quality, and quick service. 5 stars!!!

brendamcnattJune 16, 2020

I cannot express how much help Anthony was with this whole process! He designed my can coozies based off of last minute idea's in my head and they are perfect! Our birthday girl is going to be so excited! Did I mention the patience he had with me every time I changed my mind or wanted to add something to it? Phenomenal, that's how I can describe my experience with Anthony and Discount mugs. I really can't believe I'm pulling this off! This company is going to have these made and delivered on the 19th!!! That's 3 freaking days!!! Y'all have saved my **** on this one! Can't say enough good things about this company.. just WOW! Thanks again! I will spread your name far and wide and I will be back! Soon! OH! The price! Crazy affordable!

GracefulSquirrel-49480June 16, 2020

The website is easy to use, the delivery service is quick, they always have discounts on items.

BarbaraLevineJune 09, 2020

I have ordered all the bags for both of our optical offices from your company and that is why I chose you when the organization that I volunteer for needed to replace theirs. I find that with the help of your representatives and art department you make this a very smooth transaction. Thanks to Anthony for helping me so much through the chat feature and resizing our logo to fit on the bags properly. I would have been lost without him.

asthebMay 26, 2020

The customer service is highly responsive and informative. Great experience.

StefanieRoseMay 25, 2020

Great customer service every time!

katemcgillMay 21, 2020

Josephine was extremely helpful and responsive! We've ordered from Discount Mugs for years and have always had great results.

kimholmesMay 13, 2020

Anthony was great to work with online. He was helpful in setting up our account for school and getting the artwork to their design team. Looking forward to seeing the product!

swin-89301May 06, 2020

Barbie was able to answer all product questions AND provide a few rough mock-ups so we could decide on the correct products.

StephanieWordenMay 06, 2020

worked with Barbi on an online chat and she went above and beyond making sure we were getting what we needed. Customer service is so rare right now with today's difficult times and Barbi "really" did a great job selling the item and the company.

kimcrossMay 01, 2020

Barbie was great - she altered my logo to fit my item and hung in there with me as I asked questions and made changes. Thank you!!!

k_ankenyApril 29, 2020

I placed my fifth order with Discount Mugs today. The previous logo'd items were excellent quality and looked great, so it was a no-brainer to connect with them again for this order -- 122 drawstring bags. Their prices are excellent and sizeable orders get free shipping. Production turnaround is reliable and pretty dang quick. The chat/customer service feature is great -- Anthony was super helpful and responsive to my questions and requests. Last time I placed an order, I worked with Ronnie over the phone and he was equally good. Discount Mugs has very good pricing, a massive selection of items and a solid team. Keep killin' it, my people.

SusanDurginMarch 27, 2020

We ordered mugs and Eco Spiral notebooks with our logo and both came out very well and the price was good. Placing the order was not difficult and the products were shipped in a timely manner.

StormyLizard-51260March 27, 2020

Worked with Chris, he was fabulous - quick, reliable, nice - got the job done. Camo backpacks look great!

QuaintButterfly-28462March 27, 2020

Promised it in 8 days. Got it in 2! Great service

ImportantWhale-94451March 27, 2020

This is not my first time to use Discount Mugs. Their turn around time and the quality of their products and services are superb.

FamousRat-68180March 27, 2020

The engraving was fantastic and the item is great quality. Received faster than expected.

EnergeticPanther-74598March 26, 2020

I was just sitting here gong over what I am getting next from Discount Mugs. They provided exactly what we wanted and a great price and fast shipping! Will be doing business with them for a long time!

MarkHolmes-87138March 25, 2020

I'm old and tech challaged and needed to change my past shot glass design. Couldn't get the site to change it and "Here Barbie can and saved the Day!!" She got everything together on my design and now you are getting them in the works. Thank you Barbie!!

arenas55March 17, 2020

First time ordering and Ms. Barbie definitely surpassed my expectations! Quick, easy, and convenient!! Thank you!

TalentedRattlesnake-8408March 17, 2020

Excellent Service and products, great prices!

LightTurtle-30768March 16, 2020

so helpful with fast response time for questions and thorough answers that helped!

mezornMarch 12, 2020

We ordered some special commemorative beer steins last month for a movie project. We love them! They were such a big hit that we had to reorder at least as many more for all rest of the cast, crew, and various contributors!

LindsayNorthcuttMarch 12, 2020

I haven't received my branded products yet, but I have had a great experience with Barbie in customer service.

CharmingAardvark-93724March 11, 2020

Aarol was quick and knowledgeable and made my check out easy. Thank you!

OutstandingDoveMarch 10, 2020

Anthony and Efren were an amazing help to me on Chat in order to order 425 water bottles for our school social . They helped me with the logo and text and pricing options. They were so helpful. Thank you, Anthony and Efren.

DeannaWentzMarch 05, 2020

Fastest production and delivery we've ever experienced! Amazing!!!

vanessa-77337March 03, 2020

May have provided the best customer service. Very patient, knowledgeable and supportive. You have gained a new customer and I have referred Discount Mugs to everyone. Great and affordable prices and amazing products of good quality. Very fast turn around.

morgan_acMarch 02, 2020

This was my first purchase for my company through DiscountMugs. The service to remove sales tax was fast and easy. Excellent prices!

alanneMarch 02, 2020

My experience with the online live chat feature was so helpful. In fact, it was the best online customer service I would say I've ever received! Josephine provided help for me regarding a range of topics and had a great deal of patience. I look forward to utilizing Discount Mugs in the future as well!

Peaker69March 01, 2020

Josephine was extremely helpful during my time on line with your company. I did not have any art ready and she provided me with exactly what I wanted, and worked on the font and color of print. My experience was excellent.. thank you very much

slandes-85562February 28, 2020

Our sales representative, May, was so very helpful!

peg-92451February 28, 2020

As always, Discount Mugs was helpful and kind. I got all the advise to purchase the exact item I needed.

thecaregiverfoundationFebruary 27, 2020

walked me through the process and even revised the design and made it much better.

purpledragonburrowFebruary 27, 2020

Juan has been amazingly patient and helpful in creating something really special!

GracefulJackalFebruary 27, 2020

the online chat experience was great. Juan helped me figure out exactly what I need. This is my first time ordering so will be able to review the products once they are received.

nursekostaFebruary 26, 2020

I used May in customer service and she was so helpful- with my graphics and designing. I ordered these for my wedding and am so excited to see them!

secretary-62992February 25, 2020

The customer service was sensational! I accidentally ordered wrong, so I hit the "Chat Now" button, and within a few minutes, EVERYTHING was perfect! Many thanks to Barbie for helping me!

annamarie711February 25, 2020

Barbie made my order so much easier! She walked me through it and was super nice and informative. Thank you!

  • Discount Mugs, Online Shopping, Medley, FL