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Customer Reviews
Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.
Top Products Reviews
XD402
Leka
High quality product and very fast delivery. Thank you!
TM363
Hannah
Beautiful hot/cold travel mug. We bought a large quantity for our nonprofit's volunteer base and have received incredible responses.
ADMZS7
ccaster
These are great! Much larger than I thought and the Red Hots are fresh! Nice!
Bpk70
Freddie Davis
Great product. Just as described.
XD205
Jana Richey
Product quality and printing was great. \nThe length was a little short for adults, but great for kids.
SM7503
Karen Murad, Toy Dog Club of Puget Sound
It is a good thing that the product is soft. The kind of box used is also soft cardboard. Looks like the post office used it in their soccer practice. Fortunately the product was not destroyed.
GBPBL
Jana
I love these balls! They are sturdy and held up well at a pool party with a bunch of rowdy teams.
IV5130
Lisa P
Our towels arrived as promised and were distributed with pride at a corporate golf outing. Discount Mugs really went above and beyond to have our items in time!
IL538DS
tricia
The order was shipped and arrived earlier than promised and the Govino logo rocks glasses were the best quality and loved by all who have received them. Thanks to Discount Mugs for their top notch service and Govino for an amazing product. \n
LE055177
Khin Gyi
Very nice quality - debossing logo was neat and perfect! Excellent customer service, extremely fast shipment. Definitely will do more business with DiscountMugs in the future. Thank you.
AK71114
Anashar
Great product, am very please with my items. Looks great.
CPS0540
L2
Ordered Insulated jugs for a youth sport team and these are fantastic for the price. Printing was perfect, DM even fixed up a logo that needed tweaking. Order was finished very early.
AL88016
Maria Zolezzi
Great product! We printed this out with the School's name and graduation year for the 5th grade class in our school, which as a shark as a mascot. Everybody loved it! Good quality product!
SM7124
TBills
Excellent quality, appropriate pricing, and speedy delivery!
NOT61
Connie Courson
This is a really nice product. However, I thought I had ordered the 5.5\" x 8.25\" size. We are pleased with the product but bummed at the size. TY
8766
alisontmiller
I\'m really happy with my new glasses. I ordered 150 and they sent a few extra. Two broke in transit and when I realized they had sent additional ones I was relieved. Great customer service DM!!
TCOS155
Linda McComber
Good quality, awesome embroidery!!!!
AK8060050
marietta cheung
great printing and on time! thanks!
STRESS21
RBHC
Thank you
X20098
abcortesi
My purple laser engraved water bottles turned out beautifully! I can\'t wait for my attendees to see them at our event!
IVTCOC63
Mark Spradley
Very satisfied with this purchase! The design section of their website is user friendly and it is easy to customize exactly what you want. This turned out perfectly and shipped promptly- thanks, DiscountMugs!
BM21CD912
Erin Weigandt
The bags are exactly what we ordered! We stuffed them with paper packets and not one of them ripped in the process! Also, we cut it close on shipping and they ended up coming three days early!
SULC34M
JanW
Really like the softness of the cotton knit and the print is great! This is the second time we've ordered these - with different text. Great product!
SIEXPRESSSW12
jrobinsonagency
Loved the wristbands..they look great
BP931
Stephanie L
Beautiful pens! They have a very executive feel to them and everyone loves the little highlighter inclusion. Will definitely reorder!
PS1WGU1212NAT
Tracy
Exactly what I wanted. So happy this turned out in time for my wedding.
XD502
Professional Family Dental
Beautiful product. I ordered the royal blue and it looks wonderful. The blanket is very nice and feels soft. I thought the item would be a bit more stiff. This is nice and my patients love it.
SIEXPRESSKT37
Rachel Kennedy
The key chains are a good sturdy material and our logo and ph # look great on these. We're very happy with them.
EXP16
Jaime Caban
Requested & Received 50% refund because it was not clear LOVE emblem would remain on product after my custom design.
TMM362
Irene Macri
It is a good cup for what it is, but note that it is NOT insulative, it is just a metal tumbler, but it doesn't keep hot stuff hot or cold stuff cold.
MGS134
Linda McComber
So far I have been so happy with your company and your website. Keep up the great work!!!!
CAN10
mary jo schmidt
great
WB341
Beth
Very nice water bottle! Quality exceeded expectations for the price point, we will order again!
PL1724
Debbie Walker
Product was perfect. Looks exactly like the proof. Fast delivery!
TKPOP100
Jolie V. Tillman
I always get exactly what I order, on time. Thanks again, and a special thanks to Jacklyn Odanga for helping me these last few years.
5010
Cyndi Dellinger
This delivery, from time of order to delivery, was Jimmy Johns fast!! The mugs look exactly like the proof I was sent. We're very happy with them!
SM3461
Carmen Rodriguez
Outstanding!! Great quality!
75209
k. carson
Mugs arrived in good condition and on time.
SCP02
Tawnya
I found the website very easy to navigate and to design my own cup. They also shipped it quicker than I thought. Love this company and would use them again.
USB0534GB
Andrea
Exactly what we were looking for! Good price, quick order, and quality printing!
CAP37
n7wnn
nice caps
WB335
Gina Ochoa
We ordered the glass kangaroo water bottles for our office and people love them so much they want more than one!
DRTLBS
Vicky Miller
The little lunch boxes were great quality but were little. I\'m thankful that Jocelyn from customer service gave me a call to check on my order. She told me about a few other lunch boxes that were a little bigger. Can\'t wait to get the new samples in. This company is great but their customer service ROCKS!
LUN34
Victor Vega
Bag looked great but the yellow logo on black material was not the best choice on our part as the color was not very opaque. The bag itself is fine but thin.
TM364W
Brandon Wilkins
Better than expected. Good color in the logo and seems to be of overall good quality. Would definitely buy product again!
BP918
Allan Bolchazy
The pens turned out great, and customer service was very helpful through the process of designing my pen. I tweeted a number of samples, and chose this one due to its writing quality.
VF22
Trish Dye
Looked better than I expected. Very happy
GBFMMTTF
Karen Eonta
Great item for our tradeshow and phenomenal turnaround time.
PCGGTP234T
Frances
Excellent quality golf tees.
AK28000
Jolene Rudisill
These turned out super cute, I can't wait to give them out to our volunteers.
KZW04
Sherrie Blizard
Great product and fast delivery. Would order again!
CAP86
DJA
Ordered 25 caps for a special event and really like the quality of the product. Stitching was great quality.
TOT160
A Rodgers
Bags a the perfect size for (6) bottles of water. Very sturdy and looks great with our logo. Very pleased.
TKBUB101
Michelle Carlson
Excellent!
TOT256
Becky
Good-looking and sturdy bag. I thought the fabric would be a bit thicker, but it's still a nice light-weight canvas. The logo came out beautifully.
BM19FS1215
Teaching to Change Lives, Inc Dale Sharpe-Lee
AWESOME!
TM347
Becky
Very pleased with these travel mugs. They are high-quality and the logo looks beautiful.
X11724
lwp
The product arrived in good condition and looked great!
XD400
jana
Super cute design for the travel agency to give out to clients!
GRTB27H
Mari
These water bottles were just what we needed! Our factory employees are not allowed to have open bottles or cups in the factory, so these were the perfect solution!
XD505
Philistine Ferrand
Excellent quality totally satisfied will order more
MGBCN
Alecia Goodwin
Your work is always professional and beautiful. Over the years you have never let me down.
L8579
Kathy Korbholz
I ordered these for my granddaughter's wedding and had them shipped directly to her. She said they were stunning and was VERY pleased.
AL26503
Jill Zimmerman
good quality
2050
adam siebert
great product
J6248
Director of Marketing
Great quality, nice printing fabulous value for donor event
LE712146
Kim
These are awesome! Looking forward to giving them as welcome gifts at our upcoming meeting.
BGTWPSC
jose adames
looks awsome very clean design
SHD304411
Brian Christensen
Finished product looks awesome \nThank you
SM7102
Anne Smith
Product was just as described and even arrived earlier than promised! Love working with Discount Mugs - Great Customer Service
PG240
Luis Cortez
Excellent product, Excellent price, Excellent customer service and fast delivery, thank you very much
LE477021
Leonard's Express
we ordered these for our driver orientation, and they love the bags. thank you again for all your help
EM565
DISD AP DALHART ISD
Really liked our key chains, the design was perfect
SM7397
Tonya Holland
Great product and delivery was fast!
WB330
Denver Mattress
Great service every time!! Product come out perfect!!!
Retailer Reviews
winniesmithsmith0720June 18, 2019
Wanted personalized favors for our 40th wedding anniversary, selected a shot glass and it was personalized with our names, date, two scrolled hearts in red and Cheers to 40 years! The glasses are beautiful, processing and delivery time was great.
williamrknoxJune 18, 2019
fair price, good quality.
vickireneejonesJune 18, 2019
I love them , they are as pictured. I will buy in the future
sportspageleighJune 18, 2019
Thanks for your help solving the problem I was having Pauline took care of it super fast!!
roscott-73626June 18, 2019
Easy ordering, quick delivery!
pstrdenver-21803June 18, 2019
Follow up and prompt service.
msmithscottJune 18, 2019
I appreciate their fast service— it was delivered sooner than expected.
lucy-20769June 18, 2019
Great company--delivered quality product on time at fair price!!! I will reorder for sure!
khodge-4952June 18, 2019
Great experience in every transaction so far, many over the last 4 years.
joannshiverJune 18, 2019
thank you for all your help with my design. Looking forward to receiving the products for our store.
jhendrickson331June 18, 2019
Everything was received exactly as expected.
hindacbodingerJune 18, 2019
We are really pleased with these! Having gotten this first order for 25, we just placed another order for 250 for our non-profit.
dtickelJune 18, 2019
We ordered the "magic" mugs with a special image for company promotion and they turned out very nice. Thanks for doing such a great job with fast turnaround!
daniel-99187June 18, 2019
Karl was very helpful with my first order...in a matter of minutes...design complete, to my liking! Thanks...will use again!
dallasglassnerJune 18, 2019
I have ordered from discount mugs many times but this was the first time that I have had them print anything on products for me. The site was a little confusing for me but I chatted with a nice fellow named Karl and he was beyond helpful to me. They make the process as easy as possible and their customer service is outstanding as well as their products. Thanks
Nesha5neJune 18, 2019
Terrance took his time making sure I head just the right design for my shot glasses and, he was very patient and thorough and he delivered just the design I had in mind and pricing was reasonable. I would definitely recommend them.
tpanekJune 15, 2019
I have been a customer since 2013. Customer service always helped when any problem occurred and was addressed. I will continue to use them and recommend them to others.
sanjuancellarsJune 15, 2019
Prompt service. Great products. Responsive to issues that can arise.
mwinkels-14109June 15, 2019
I was very satisfied with the finished product. However, I had two broken mugs when the shipment arrived. They were not packed very well. Other than that, I was very pleased/
michael-52633June 15, 2019
Had a last minute, special art, rush order. Personal assistance from customer service made it happen! Order to door in 6 days!! Been working with Discount Mug for 3 years... and always a great experience!
kyolgapinkyJune 15, 2019
My order arrived way ahead of the time expected. The assistance given to me was excellent .
jorge-62835June 15, 2019
We ordered some black mouse pads and to be honest for the price we didn't expect much but they are really high quality and the printing is phenomenal. They are exactly as expected and their prices were the lowest out of any of the over a dozen of companies we looked at.
jakeedgar981June 15, 2019
Are use discount mugs to order cups and pans for my company. Not only did they turn out awesome. They also deliver three days expected. Will definitely be using them.
itismetriciaJune 15, 2019
quick fast helpful great product
elizabeth-87428June 15, 2019
Ronnie Reyes takes customer service to a new level. THE BEST!!
d2aspireJune 15, 2019
Placed an order. There was an issue with the initial vendor selected. Customer service contacted me and resolved it quickly. Order received in time for event.
thedepot1887June 14, 2019
fast and reliable. Fair prices.
teamwilson5June 14, 2019
It was easy to upload my design and the product looked perfect and arrived early. Would definitely order again!
sshramekJune 14, 2019
This is the 2nd time I have placed an order with Discount Mugs. Both times I have been extremely impressed with their customer service. I loved the products we ordered the 1st time and I can't wait to get this order in!
shaelamlawsonJune 14, 2019
They were very patient and flexible in helping me pick quality gift items that were within my budgetary needs. I received great suggestions as we browsed through potential gift items. I really appreciate Terrence's help.
mindywindle-21343June 14, 2019
Mugs can in on time and well-packaged, overall we liked them, the logo as slightly off-center but not too noticeable. Will likely re-order and mention that to fix.
info-71668June 14, 2019
I've had an amazing experience ordering from Discount Mugs. They've delivered great products and in a timely.
dalewiltJune 14, 2019
Excellent. Got materials in time and price was good
bluirisheyJune 14, 2019
We ordered 300 totes as giveaways for our Lions Club and the quality was great, shipment ahead of time, and everyone loves them :)
ajswanson-23153June 14, 2019
Super easy to use and design. Products came out great. Will use in the future again.
LeaMB71June 14, 2019
The hats were exactly how I envisioned them. During the proof process we went back and forth several times to get it just right. They were quick with the turn-around to make the changes. When the hats arrived several of them had some tiny detail missing. They were very helpful and came up with a solution just for us. The kids loved the hats. They were the BIG HIT of our celebration. We will order again!
AmandaBertoneJune 14, 2019
Kent was amazing! Thank you so much for all your help
metro1-71151June 13, 2019
I had a few questions and "John F." was able to answer everything in a chat box. In fact after placing my order I inadvertently hit the wrong size on an order of shirts. He was also able to go into my order and correct the size and send me a confirmation of the change on the invoice. Very easy to design items as well. In 8 hours or less I am suppose to receive a proof of the items I ordered to confirm before going to production. I ordered shirts, pens and insulated tumblers. Can't wait for my order to arrive!
joanstephens-32690June 12, 2019
We had an idea and it was only 6 days before our event that was out of state. We were able to put in our order, talk online to someone at 11:00 pm, upload our design, change it twice, get a proof with in 6 hours, made one small change to that and within an hour received notification that it was printing. I had to call in later with the exact shipping location, since it was at a client's office and i wasn't sure where it should be shipped. They got all the details right, shipped it and got there the day before our event. It was great to know that it had arrived and in excellent shape - all the changes were correct and we were very happy!
rgcrcl1234June 11, 2019
Wonderful customer service - fast, helpful. There were a few out of stock items so hoping I have the same success with our backorder that I have had with my first order and we receive the order on time. So far, so good! Only recommendation is that the system allow you to see the invoices in your login - once ordered, there is no way to go back to look at or print off an invoice...
