Customer Reviews

These mugs are really great, the price is right and the quality is good. Shipping was super fast too

I really wanted to give 5 Stars: They have a good line of t-shirts. It's priced right. The Customer Service was great! However, they did mess up the order (wrong quantities), and that delayed re-shipping the correct items. But, they made it right, and Paula in Customer Service was very cool about it all.

I placed an order for facemasks that could be worn at and around the fire department. I wanted them to be comfortable and stylish as well as effective. Discount Mugs provided us with all the we asked for, along with, the best price. Initially the time from promised was a little ways out there, but to our surprised, we received them much sooner than expected. They are machine washable, have our department logo and are comfortable to wear. I have, and will continue, to recommend Discount Mugs to all of my colleagues and friends! Capt. Hanley GFD

The print quality of mugs was terrible. Shipped Quickly. As long as the products meant to be looked at and not used, the image looks great.

The Mug is of great quality and has much variety. I liked the Mug. Package and delivering was safe.

The product is good and very high quality. Size is also proper, exactly what I was looking for. I love it. One of the best mug in my collection. Very good packaging. Fast delivery.

Eva M. was outstanding! Order was completed in less than 3 minutes. I uploaded the artwork in chat, she bounced back a proof. I approved it and received the link to pay. I even used your discount code. Awesome experience today.

This is the best wallet design. I really impressive the design. Much space for cards and money. Also small coins pocket. Leather is of good quality. Its color and design look very attractive. This is very good quality. water resist and sweatproof this I like so much.

Extremely Helpful with my order. Appreciated the time and effort. Will shop here again.

Our company Rollingshield Inc will definitely purchase from Discount Mugs again for future orders. Great pricing, great quality, and quick service. 5 stars!!!

I cannot express how much help Anthony was with this whole process! He designed my can coozies based off of last minute idea's in my head and they are perfect! Our birthday girl is going to be so excited! Did I mention the patience he had with me every time I changed my mind or wanted to add something to it? Phenomenal, that's how I can describe my experience with Anthony and Discount mugs. I really can't believe I'm pulling this off! This company is going to have these made and delivered on the 19th!!! That's 3 freaking days!!! Y'all have saved my **** on this one! Can't say enough good things about this company.. just WOW! Thanks again! I will spread your name far and wide and I will be back! Soon! OH! The price! Crazy affordable!

The website is easy to use, the delivery service is quick, they always have discounts on items.

I have ordered all the bags for both of our optical offices from your company and that is why I chose you when the organization that I volunteer for needed to replace theirs. I find that with the help of your representatives and art department you make this a very smooth transaction. Thanks to Anthony for helping me so much through the chat feature and resizing our logo to fit on the bags properly. I would have been lost without him.

The customer service is highly responsive and informative. Great experience.

Great customer service every time!

Josephine was extremely helpful and responsive! We've ordered from Discount Mugs for years and have always had great results.

Anthony was great to work with online. He was helpful in setting up our account for school and getting the artwork to their design team. Looking forward to seeing the product!

Barbie was able to answer all product questions AND provide a few rough mock-ups so we could decide on the correct products.

worked with Barbi on an online chat and she went above and beyond making sure we were getting what we needed. Customer service is so rare right now with today's difficult times and Barbi "really" did a great job selling the item and the company.

Barbie was great - she altered my logo to fit my item and hung in there with me as I asked questions and made changes. Thank you!!!

I placed my fifth order with Discount Mugs today. The previous logo'd items were excellent quality and looked great, so it was a no-brainer to connect with them again for this order -- 122 drawstring bags. Their prices are excellent and sizeable orders get free shipping. Production turnaround is reliable and pretty dang quick. The chat/customer service feature is great -- Anthony was super helpful and responsive to my questions and requests. Last time I placed an order, I worked with Ronnie over the phone and he was equally good. Discount Mugs has very good pricing, a massive selection of items and a solid team. Keep killin' it, my people.

Promised it in 8 days. Got it in 2! Great service

We ordered mugs and Eco Spiral notebooks with our logo and both came out very well and the price was good. Placing the order was not difficult and the products were shipped in a timely manner.

Worked with Chris, he was fabulous - quick, reliable, nice - got the job done. Camo backpacks look great!

This is not my first time to use Discount Mugs. Their turn around time and the quality of their products and services are superb.

The engraving was fantastic and the item is great quality. Received faster than expected.

I was just sitting here gong over what I am getting next from Discount Mugs. They provided exactly what we wanted and a great price and fast shipping! Will be doing business with them for a long time!

I'm old and tech challaged and needed to change my past shot glass design. Couldn't get the site to change it and "Here Barbie can and saved the Day!!" She got everything together on my design and now you are getting them in the works. Thank you Barbie!!

First time ordering and Ms. Barbie definitely surpassed my expectations! Quick, easy, and convenient!! Thank you!

Excellent Service and products, great prices!

so helpful with fast response time for questions and thorough answers that helped!

We ordered some special commemorative beer steins last month for a movie project. We love them! They were such a big hit that we had to reorder at least as many more for all rest of the cast, crew, and various contributors!

I haven't received my branded products yet, but I have had a great experience with Barbie in customer service.

Aarol was quick and knowledgeable and made my check out easy. Thank you!

Awesome customer service my sales rep went above and beyond his duties to help with my order. Made everything so easy and the product came out flawless!! We'll be using them for all our promo goods.

Anthony and Efren were an amazing help to me on Chat in order to order 425 water bottles for our school social . They helped me with the logo and text and pricing options. They were so helpful. Thank you, Anthony and Efren.

So there was this lady, right? Her name was Barbie. I was looking to reorder some mugs from May of 2019 so I tried the Live Chat.. BEHOLD. There was Barbie ready to help me through this request no matter what it took. She pulled up the past order I sought, informed me, and guided me through the whole process to successfully fulfill my desires for these special mugs. I can't complain. She was awesome and authentic - which is hard to come by nowadays. 5 Stars because the customer service was terrific and smooth AF. Hook this young lady up with a raise you know. She's fast, professional, and well-informed with the procedures and policies I'm sure. Good going Barbie! BYE

I need assistance with price and tax exemption and Anthony helped me quickly and efficiently. Made my order so easy and stress free. The customer service, the price, the product and the speed of delivery is what brought my back for our order.

I was helped by Aarol. He answered my questions and helped me feel comfortable about my purchase. Discount mugs is one of my favorite companies to order marketing materials from.

I was ordering 350 bottles for a PTA event and May, a costumer service rep, was so helpful! I highly recommend her and the company!