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Customer Reviews

Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.

Top Products Reviews


Charlotte Fuller

Your guys made this a simple transaction! I was totally impressed by your sales people...readily available through your chat window and so quick to respond. The finished design for my jars was just what I wanted. Thank you for doing an outstanding job and for including a few extra jars.


Sarah Ekholm

The portfolios are cheaper quality than they looked online. They are a nice organizational tool, but a little cheap feeling.



WOW!!!! what a great deal!!!! I bought 10000 of these Mugs for the low-low price of $3.54!! I was so0OoO excited about my 10000 mugs when a cargo plane made an supply-drop my mugs in my backyard!!!!!!


Dan Latham

the glasses that i ordered were very good quality, the logo came out awesome and the quick turnaround will have me coming back.


Robert L Bowen

The order came just as the design was in the email , love the mugs


venus designs

I can't even begin to tell you how impressed I was with the service and product we received. The team was very responsive and the finished product even better than expected ! Well done, Disount Mugs


Cortney Hamel

They turned out great and arrived quickly!



Great job sold well at store.


Catalina Salazar

Thank you!



product is just as described. Our golf tags with our logo turned out great



the cups look awesome but I'm so disappointed I ordered the wrong size! they are too small. My bad!


Gilbert Chen

These color changing cups are cool


Stephanie Hawkins




That was a fast delivery, but I was expecting the product blank. With no print on it.


Rachel Weisgerber EAC

These blankets are so soft and so cute! Our employees loved them! Plus the Customer service was phenomenal, helped us place the order, checked that they had enough in their inventory and kept us informed of the status until they arrived!


Julie Kuhlmann

Good, quality product and great communication! Will definitely purchase from Discount Mugs again in the future.


Thomas W. Nave

Pretty decent .they look good just wish the print was a little larger.Overall even though space was limited.Delivered well before due date .thanks.



Are employees love them!!!


Tammie Crole

Very nice.


Laurie Parrish

Very happy with product



Great quality!


Debra Belicek

Awesome job on the printing. The product looks nice too. Thanks again.


Cheri Ramsey

These are nice mugs and our artwork turned out great. Only hiccup was two broken in shipment.


Emily Goodwin

Mugs turned out really great, design is clear and accurate. I think they are going to be a big hit. I left off a star because of the shipping process. It was very late and arrived on two seperate days


Mark Dobosz

Quality product and speedy delivery.


Brenda Choy

REally cute, just wish the top and bottom text had been centered on the pencils. But they are really cute and we are planning to use them for programming.



The bag was exactly what I expected. I would most certainly order these again. The Discount mugs team is professional and did everything to ensure my product was delivered on time.


Mary Nichelson

We had "Veteran" embroidered on the hat and it is perfect!


Noel De Leon

The wipes are as advertised and the artwork is great. It was all done effortlessly and quickly.


Shannon Knoertzer

Great product



Great give away! It was well received by our participants. The company went above and beyond filling our order with very little lead time.


Bruce's Place

We are very happy with our order and appreciate the speed it was processed and shipped.


Dianna Ullrich

The ordering process was simple. I liked the fact that I could design my own product label. The quality of the items were good too. I would recommend this company for promotional resources.


Candejah Pink

I honestly like them. It was one small issue. Although we appreciate asking first, it caused a delay in shipping and the products were late. Better communication on both ends.



Really unique size and shape, looks great with the addition of our designed logo. I was concerned about size (10 oz), but it was perfect for what we needed. Our team loved them!


The Rustic Pup

Very happy with the experience. Fritz was great! Delivery was prompt. Product looks fantastic! Thanks!


Rebecka Ryniak

Very polite and helpful staff, very good quality and fit. The logo wasn't quite as easy to read as I wished because the fabric had a nap; in future I'll make an adjustment to the logo. Very pleased.


Jody Rowell

Exactly what we were looking for. Everything was shipped quickly and as expected.


Miranda Freeman

Super great stress ball in good quality. The ONLY reason for just a 4 star is that I think the print space needs to be bigger for what is there. Everything else is great.



The 13-function stainless steel pliers were very well done. They're just a slightly bit hard to open, but the function attachments are all sharp and quality. Wish the company name was in color.


Beth M.

Great design, easy to communicate with and a beautiful product! Very nice packaging


Susan Edwards

We love the product and the decal. We just wished that the tiger would have been a little larger on the actual product. It looked great in the demo. Otherwise we are very satisfied with our products.



Beautiful quality tote bags and printing! SO excited to give them to customers as they shop.



Good quality mug. Screw down top and push lock ensure no leaks. Delivered on time.



Better than expected! Customer service was also very helpful. We have already re-ordered these due to their popularity.


Dennis McElwrath

Nice quality! Good workmanship.



Love the pens. Arrived early and met expectations.


Gabby G

Sturdy backpack.20+ Bought for Volleyball team. Nice looking and easy to order and easy to design(multiple choices of designs made the creative process simple)


Donna Wolfsen

exactly what we ordered, just wish i did a better job designing :/



Very satisfied with the product. Arrived on time and the whole process was really easy.


Mike Lavelle

The pens were just as advertised and arrived on time


Stacy Swiderski

Incredibly happy with the customer service, production time, and the quality of these! Everything surpassed my expectations. Thank you!


Angela L H Sayers

Very well done. The products will go be very nice to give away at my event.


Amy P Burr

Beautiful heavy, impressive key rings. My clients love them!


Cynthia Castle

This was a HORRIBLE experience. We were offered help but instead of changing the order to get a bigger discount, he created a new order resulting in a double billing and double shipment!! It took weeks to get the credit back and I was stuck with more product than I could use.


kyle aronson

These hats came out great. The detail of the embroidery looks really good!


Ozzy Girl

Fabulous! M family loves these wine goblets. Arrived a day early and lovely. TY for another great order.


Greta Guarton

Convenient size, easy to design and order


Cretsinger Care Homes

Our masks came out great!!! Super lightweight and breathable. Actually very large and stretchy, so the smaller people just put tiny dental rubberbands on the ear loops to make them tighter


Al Biondo

The logo looked great and the blankets are top notch - and the service was excellent - thanks so much!


Autumn Jordan

We purchased these to hand out to our employees and everyone loves them.


Jim Abrams

Very good product for the price. Will buy again


Nick Rozak

These boots arived on time and perfect! Looked great, we sold out at the event , no problem.





Chiquetta Hunter

Everything came on the day promised. Very happy


Ben Anderson

Would like to reorder!


Carrie Meng

These bags are great! Good quality, attractive and practical.



Excellent service on the pre-order side, great timing execution. All ceramic items packed well and the logo looked great! Good on every single aspect of the purchase.


Daneen Hansen

Great service fun product!


Cherish Lawson

Great products, and customization is perfect!


Elvir Sejmenovic

Good Quality masks and design was perfect will order more.





Jimmy Piedrahita

Amazing how efficient and simple it was working with Discount Mugs. The quality is phenomenal and the process was super easy. Will definitely be re-ordering.


Corey Tullier

Excellent product and service


Melinda Winters

They are great to work with, great customer service, the designers are super helpful. The products came on time and just the way we wanted them! Thank you so much!

Retailer Reviews

MichaelHennesNovember 24, 2020

Eva M. was outstanding! Order was completed in less than 3 minutes. I uploaded the artwork in chat, she bounced back a proof. I approved it and received the link to pay. I even used your discount code. Awesome experience today.

samuelranoyOctober 31, 2020

This is the best wallet design. I really impressive the design. Much space for cards and money. Also small coins pocket. Leather is of good quality. Its color and design look very attractive. This is very good quality. water resist and sweatproof this I like so much.

go455gatorSeptember 16, 2020

Extremely Helpful with my order. Appreciated the time and effort. Will shop here again.

laurenrollingshieldincSeptember 03, 2020

Our company Rollingshield Inc will definitely purchase from Discount Mugs again for future orders. Great pricing, great quality, and quick service. 5 stars!!!

brendamcnattJune 16, 2020

I cannot express how much help Anthony was with this whole process! He designed my can coozies based off of last minute idea's in my head and they are perfect! Our birthday girl is going to be so excited! Did I mention the patience he had with me every time I changed my mind or wanted to add something to it? Phenomenal, that's how I can describe my experience with Anthony and Discount mugs. I really can't believe I'm pulling this off! This company is going to have these made and delivered on the 19th!!! That's 3 freaking days!!! Y'all have saved my **** on this one! Can't say enough good things about this company.. just WOW! Thanks again! I will spread your name far and wide and I will be back! Soon! OH! The price! Crazy affordable!

GracefulSquirrel-49480June 16, 2020

The website is easy to use, the delivery service is quick, they always have discounts on items.

BarbaraLevineJune 09, 2020

I have ordered all the bags for both of our optical offices from your company and that is why I chose you when the organization that I volunteer for needed to replace theirs. I find that with the help of your representatives and art department you make this a very smooth transaction. Thanks to Anthony for helping me so much through the chat feature and resizing our logo to fit on the bags properly. I would have been lost without him.

asthebMay 26, 2020

The customer service is highly responsive and informative. Great experience.

StefanieRoseMay 25, 2020

Great customer service every time!

katemcgillMay 21, 2020

Josephine was extremely helpful and responsive! We've ordered from Discount Mugs for years and have always had great results.

kimholmesMay 13, 2020

Anthony was great to work with online. He was helpful in setting up our account for school and getting the artwork to their design team. Looking forward to seeing the product!

swin-89301May 06, 2020

Barbie was able to answer all product questions AND provide a few rough mock-ups so we could decide on the correct products.

StephanieWordenMay 06, 2020

worked with Barbi on an online chat and she went above and beyond making sure we were getting what we needed. Customer service is so rare right now with today's difficult times and Barbi "really" did a great job selling the item and the company.

kimcrossMay 01, 2020

Barbie was great - she altered my logo to fit my item and hung in there with me as I asked questions and made changes. Thank you!!!

k_ankenyApril 29, 2020

I placed my fifth order with Discount Mugs today. The previous logo'd items were excellent quality and looked great, so it was a no-brainer to connect with them again for this order -- 122 drawstring bags. Their prices are excellent and sizeable orders get free shipping. Production turnaround is reliable and pretty dang quick. The chat/customer service feature is great -- Anthony was super helpful and responsive to my questions and requests. Last time I placed an order, I worked with Ronnie over the phone and he was equally good. Discount Mugs has very good pricing, a massive selection of items and a solid team. Keep killin' it, my people.

QuaintButterfly-28462March 28, 2020

Promised it in 8 days. Got it in 2! Great service

SusanDurginMarch 27, 2020

We ordered mugs and Eco Spiral notebooks with our logo and both came out very well and the price was good. Placing the order was not difficult and the products were shipped in a timely manner.

StormyLizard-51260March 27, 2020

Worked with Chris, he was fabulous - quick, reliable, nice - got the job done. Camo backpacks look great!

ImportantWhale-94451March 27, 2020

This is not my first time to use Discount Mugs. Their turn around time and the quality of their products and services are superb.

FamousRat-68180March 27, 2020

The engraving was fantastic and the item is great quality. Received faster than expected.

EnergeticPanther-74598March 27, 2020

I was just sitting here gong over what I am getting next from Discount Mugs. They provided exactly what we wanted and a great price and fast shipping! Will be doing business with them for a long time!

MarkHolmes-87138March 25, 2020

I'm old and tech challaged and needed to change my past shot glass design. Couldn't get the site to change it and "Here Barbie can and saved the Day!!" She got everything together on my design and now you are getting them in the works. Thank you Barbie!!

arenas55March 17, 2020

First time ordering and Ms. Barbie definitely surpassed my expectations! Quick, easy, and convenient!! Thank you!

TalentedRattlesnake-8408March 17, 2020

Excellent Service and products, great prices!

LightTurtle-30768March 16, 2020

so helpful with fast response time for questions and thorough answers that helped!

mezornMarch 12, 2020

We ordered some special commemorative beer steins last month for a movie project. We love them! They were such a big hit that we had to reorder at least as many more for all rest of the cast, crew, and various contributors!

LindsayNorthcuttMarch 12, 2020

I haven't received my branded products yet, but I have had a great experience with Barbie in customer service.

CharmingAardvark-93724March 11, 2020

Aarol was quick and knowledgeable and made my check out easy. Thank you!

russellinnovativeinkMarch 10, 2020

Awesome customer service my sales rep went above and beyond his duties to help with my order. Made everything so easy and the product came out flawless!! We'll be using them for all our promo goods.

OutstandingDoveMarch 10, 2020

Anthony and Efren were an amazing help to me on Chat in order to order 425 water bottles for our school social . They helped me with the logo and text and pricing options. They were so helpful. Thank you, Anthony and Efren.

OSI StevenMarch 10, 2020

So there was this lady, right? Her name was Barbie. I was looking to reorder some mugs from May of 2019 so I tried the Live Chat.. BEHOLD. There was Barbie ready to help me through this request no matter what it took. She pulled up the past order I sought, informed me, and guided me through the whole process to successfully fulfill my desires for these special mugs. I can't complain. She was awesome and authentic - which is hard to come by nowadays. 5 Stars because the customer service was terrific and smooth AF. Hook this young lady up with a raise you know. She's fast, professional, and well-informed with the procedures and policies I'm sure. Good going Barbie! BYE

LifeGiving..March 10, 2020

I need assistance with price and tax exemption and Anthony helped me quickly and efficiently. Made my order so easy and stress free. The customer service, the price, the product and the speed of delivery is what brought my back for our order.

Fujico01March 10, 2020

I was helped by Aarol. He answered my questions and helped me feel comfortable about my purchase. Discount mugs is one of my favorite companies to order marketing materials from.

brieb83March 09, 2020

I was ordering 350 bottles for a PTA event and May, a costumer service rep, was so helpful! I highly recommend her and the company!

Ltd-37258March 09, 2020

We also come back to Discount Mugs for excellent help in decision making and suggestions.

DaveEllesMarch 09, 2020

We have used Discount Mugs in the past and once again, they did not disappoint with the excellent customer service! We were able to make design changes over chat and it took less than 10 minutes to execute the entire transaction. Thank you Discount Mugs! I will return when it is time to order again!

CautiousWaspMarch 09, 2020

Customer service reps helped me with questions about the design process. They helped me process my order quickly!

SparklingTortoiseMarch 06, 2020

Excellent product and great experience. Will definitely work with Discount Mugs again in the future. Thank You!!

teplolifeMarch 05, 2020

Thank you, great job! Fast and affordable

nicole-90497March 05, 2020

Quick turn around times and great product selection. We found exactly what we were looking for at a great price.

  • Discount Mugs, Online Shopping, Medley, FL