Customer Reviews

My experience with Discount Mugs was outstanding. The product quality was excellent but the service is what far exceeded my expectations! From initial order through to delivery, each step was handled perfectly. Thank you Discount Mugs for such an awesome experience!

We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product! Thanks!

Really received just what we ordered, great looking mugs and the silkscreen graphics looked fantastic. For the most part, perfect only saw one defect in the 400 mugs. Delivery was timely (early) - and customer service was quite good.

My products turned out amazing. I ordered custom water bottles and it looks absolutely amazing. I'm so happy with everything. My order was delivered 2 days sooner than I expected, which added to my excitement. I cant wait to order my next product. Overall my experience with discount mugs has been the best.

I am always pleased with the products I receive from Discount Mugs. My pen-stylus is always a welcome gift to my client and to anyone else I give it to: my pen in their hands is an easy, affordable advertising tactic. I'm in a psychotherapist and most of the time people wouldn't know where to find someone a therapist...the pen in their hand makes me the first person of my profession they can turn to. They have my information and they have already met me in person.

GOT SUNGLASSES FROM THEM. CAM EOUT JUST LIKE THE PICTURE.

Worked with Madonna on ordering some AMAZING travel mugs -- it was just before New Years -- even though it was crazy busy, she took the time to make sure everything was great! Sent confirmation emails and double checked everything with me. Definitely 5 Stars!

This is my second time using the discount mugs. I ordered 250 mugs for my church Christmas event. When I asked questions they were responding instantly and did their best to help answering my questions. They helped me finding the right product within my budget and gave me some discount! Shipping was fast and products were packaged well. It only took me less than two weeks to receive the products. Before purchasing, I searched online to see if there is any other company that sell it cheaper, but the discount mug offered the best deal and the great service! I would use Discount Mug again if I need to order anything in the future!

Every year I order cups from Discount Mugs for our family vacation. They always are of great quality and come out looking very nice. They make it very easy to design what you want and this is a great place to order smaller quantities (20-50). I highly recommend Discount Mugs.

Easy designing, Great quality. The graphics were awesome, crisp and clear. Price was good. Shipping was great, item arrived before estimated arrival time. All in all a great company to deal with. Will buy from again and definitely recommend.

Thank you Discount Mugs!! I had a difficult order and after a few proofs, you nailed it. We are very happy with our banner. Thank you

I get 100 Koozies every year for 84.00 dollars,and this year I got 500 for 205.00 dollars. I'm very pleased with that and the service was very fast. THANK YOU

I looked online and saw this company and they sounded good. So we tried them. The only thing we weren't able to do was put our website on the pens. It does have Name, Address and Telephone number on it. Good company, they got everything right!

With the company name of DiscountMugs.com, it may surprise you that my favorite product to order is their Tote Bags! Typically, I order bags with the 800dm strength because I use the bags in my 2nd grade classroom. These totes are great for holding their “Read To Self” reading books, picture books, chapter books and Word Work binders. Another great thing about these bags is that they are practically in destroyable by my 7 and 8 year olds! Some companies will not sell tote bagsfor use with children, which is why I found DiscountMugs 6 years ago and I keep going back.

These mugs are very cute and have a good heft to them. However, some arrived scratched and dirty, making them unusable as we bought them to be used as Perks for an Indiegogo campaign.

I do a Charity event each year where when I go to local shops if they donate something for my silent auction, I give them a thank you gift. For a number of years I had been using the same gift, which meant that some opt my donators had several of the same items. This year I was looking for something different. I looked at numerous places before I found Discount Mugs. When I went on to their site I found something that would meet my needs. Their Website was easy to maneuver through, even for a guy who's not that good at maneuvering through sites at times. The prices were GREAT, my charity event is not the biggest, but the numbers of the items I bought made it relatively easy for my budget and the product was GREAT!! Have already told others about Discount Mugs & will definitely be back when in need of more items in my future! HIGHLY RECOMMEND!!!!!

My product was exactly what I wanted. The customer service rep designed it and helped me order. Without him, I probably would have stopped. My product was good quality and reasonably priced. I highly recommend Discount Mugs.

I ordered the mug item ITEM #7101 with my own design. It came out excellent. Thank you.

Discount mugs provided high quality, colorful, stainless steel, imprinted mugs with all the art work done by them, tremendous customer support to accomplish the order correctly and free shipping for less than any other retailer. Our church was impressed! Thank you for being the best. A. Campbell,Colorado

It was an easy and good experience, they were helpful in my creation and the prices and shipping were the best!

Great Product! Super fast Turnaround Time!

We ordered some mugs for promotional items, and the end result was AWESOME! Everything looked the way I hoped (even better) and the way they shipped them was in carefully packed boxes - we didn't lose a single mug to breakage. We were kept informed about what stage our order was in...the preapproval of the artwork, then when it went to production, then when it was shipped, then lastly it was delivered (meaning at my doorstep).We will DEFINITELY be ordering from Discount Mugs again!

Good company. Easy to work with Reasonable pricing

Discount Mugs has helped us the past 2 yrs with our Beer & Wine Tasting Fundraiser. They've helped all along the way making sure the proof and the orders were correct. Thanks for helping Rotary!

VERY PROFESSIONAL TEAM AND FAST SHIPPING ! THE BEST !!!

This was the perfect Holiday Thank you gift for my clients!

The water bottles came out great and even arrived a few days earlier than expected! These were a gift to the entire chapter from the Sisterhood Chairman and everyone loved them! The color I choose was pink for the writing but appeared slightly more purple than it did online, but everyone still loved them! Will for sure be using this site again for such a large group! PLUS we got free shipping and 15% off for Cyber Monday and I've received many deals via email! Always a great deal! I did have trouble paying on the site when I wanted to, but I called and paid over the phone and customer support was very helpful and got it figured out very quickly for me!

This was the hit of the party. Well done. They were delivered on time and were perfect. Will be ordering again Soon!!!!!

Classic and clean just the way I envisioned them and they arrived 4 days early. BONUS... Complete perfection

I wanted a pen that would write well, be comfortable in the hand and look great. That is exactly what I got with our corporate logo printed as well. I would highly recommend Discount Mugs, the shipping was great and the site very easy to use to upload your logos.

Very happy with the beer glasses that I purchased. The logo looked great and everyone loved them!

Lowest prices on mugs and pens. Photos looked great on both items! Best deal on the internet!

I absolutley love working with Discount Mugs. Their live chat makes it SO easy to find what you are looking for and design/order. They ship FAST and both items I have ordered have flown off my shelves!

Needed a gift for a friend that I fish with a lot. Mugs turned out to be perfect. We were able to use out own design so this added to the uniqueness of the gift.

excellent service they made sure i was completely satisfied with my order

I initially ordered 1000 pens for my business last year that didn't turn out to be so great (you get what you pay for). I contacted the company to let them know of my disappointment with the product and they immediately tried to fix it. My representative sent me five samples of similar, but nicer, pens for me to try. We chose a new one and they exchanged my old ones with no hassle at all! The service was professional and they had terrific follow up throughout process. I highly recommend this company!

I found your company online. I was looking for marketing items for judges and attorneys. I received great customer service, quality products at a great price. The stainless tumblers were a hit with the attorneys. My pens even came in before the expected date. I will be a repeat customer and I will tell others who are looking for marketing items. Completely Satisfied!!!!!!!!

I was pleasantly surprised by the product quality of the mugs I ordered. They arrived a week ahead of schedule in time for my office xmas party. I do wish the filter/sort process was a little easier. It is hard to find the exact product I want quickly.

I requested multiple proofs of the bags I ordered, and they were always sent in a timely manner. The bags were delivered quickly and look great.

Great staff, product as requested and better than we thought! Delivered early!! Will use again.