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Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.
Easy ordering and logo design, great price and extremely fast delivery!! Marie was AWESOME helping with the logo!!
Easy to design and order. Order processed 2 weeks before anticipated delivery date. Good quality and exactly what we ordered.
Beach balls came with our logo . The guest love them! Thanks so much
Quick delivery and the cutest bag! We are going to go with a slightly larger bag since it is going to be used as a church welcome bag and we want more room for information :)
Final product was good! Calendars arrived earlier than expected.
The bags we ordered turned out awesome! They are of good quality and our logo turned out great! Love them!
Great cups. Smooth & comfortable for hot drinks. Logo looks snappy & guests feel special. Also selling mugs as retail items.
Jars are good quality and seem sturdy. Overall we loved the product but out of 24 there were a few that came with small defects.
Loved our bags, again
product was exactly what I wanted. The logo is perfect, and the cost is unbelievable. I will use discountmugs.com again, soon.
I was pleased when the product arrived earlier than expected, so I got to send it off to the first trade show of the year.
Great quality, great price! My clients have reached out to tell me they have a new favorite mug, my husband too!
The quality and price of the bags are great, however; I had a difficult time and issue after issue working with this company. I would order from somewhere else in the future.
Disregard the previous review. I found the apple adaptor, sorry
Fantastic. The backpacks were good quality. The printing was top notch. And my order arrived quicker than planned. All at a good price.
These are perfect for school giveaways. The price was great and they came prior to the promised delivery.
We love the way the hats look, but, they are not deep enough. I am needing the next size deeper. They do not go down on the head far enough and I have no idea which ones these would be.
Great product! I'm so glad I chose this particular bottle. I hesitated because there were others that were less expensive, however, I am so pleased with the quality. Great service too - very prompt!
This exceeded our expectations.
Love these. A rare find of quality made product. And very stylish!
These bags are excellent quality and colors are true to photo. Very happy with my purchase for my women's wellness retreat!
We ordered these flutes with logos for our 25th anniversary party and people loved them. Customer service was awesome and they arrived in perfect shape. I will definitely order from these guys again!
Absolutely thrilled with the service from DiscountMugs! They were right on top of a delivery issue & made things right in no time. Would heartily recommend them & pens were terrific looking!
Great product, great price and excellent service! Thanks!!!!
I really like the water bottle. They work just like I expected. However, dropping one start because the logo size was way tooooooo small. I couldn't detect it would be that small in the mock up.
Excellent job with screening/printing Quality very good. TImely delivery
wonderful high quality product, I will order again
Very pleased with the finished product. The totes look amazing
Great experience! They were there to help when I needed it and they produced a quality product and delivered it to me quicker than I expected. I will definitely do business with them again!
Love my espresso cups! The logo came out nice a clear and centered! Very satisfied.
Our guests loved these!!! They are super cute and soft. Highly recommended!
Very nice bag with crisp clean logo imprint for the price. I would recommend this bag for future orders
Love the product HATE THE WEBSITE!!! I have spent a good part of 30 minutes looking for my invoice. I can find, artwork, that its been shipped and even a review but nowhere is the INVOICE!
Love the magnets! Great customer service. Easier ordering. Fast delivery. Will purchase from this company again.
I had to correct the text about 5 times. But now that it is here they are printed just fine. While the clip gave me a place to print, can someone explain what a clip on an earbud is for?
I was a little disappointed in the quality of the blanket BUT - it softened up after a wash. The blanket has lovely colors and the artwork was fantastic as usual. Can't wait to give them as gifts!
The hats that I ordered were 100% what I wanted.
Ordering mugs was easy and Customer Service was extremely helpful over the phone. Mugs were delivered on time and in great condition. Great size and feel with the matte! Design prints very well.
Customer Service was amazing. I reached out via email to get some information and I got it that same day. Jocelyn was very professional and helped us through the whole process.
Great product! Looks nice, shipped fast, and our customers are really happy!!
Good quality and fast delivery.
Easy to order products, good price! Nice product for staff gifts.
Great product. Fast shipping. Will order again
Quality met expectations..... but the designs we received did not resemble the proofs sent to our company. Thank You for the speedy delivery.
These are fantastic! Our customers love them, great quality and the individual envelopes for each ornament was such a great surprise! Will be ordering again!
Love the mugs that have arrived! Ordered 1,224 on Nov 8. Received 12 on Nov 21 with the email notification \"Your job is delivered!\" Another box with 12 more mugs arrived on Nov 25. Hoping the remaining 1,200 arrive soon. Fingers crossed.
Excellent product to be given away at my races. Runners will love this 5L dry bag.
These are great! Good size and quality for the price.
I haven't used one yet but it is very sturdy and quality. I'm very happy with the price. The design printed on the cup better than I expected.
Really lovely mugs! Great Christmas gift for clients.
We are very pleased with the Krystal Whisky Glasses. The custom etching is perfect.
Product and your service is excellent
Nice product. Nice work!
Great quality water bottle! This bottle did not leak onto my clothes and the material is sun safe. It is a keeper for all classy events. I Loved it!
Perfect size and good quality for our conference. Customer assistance was very helpful with my order!!
Great customer service! We love our mugs!
so darn easy to select and create - fun too.
Great product. Fast delivery. Customers love these.
The cups are great, the order was processed and sent very quickly. Some of the logos were printed crooked on our cups.
Fantastic bag, with great custom imprinting, in super-fast time!! What\'s not to love!
Very happy with order. Looks great and got here pretty quick!
Excellent ordering experience, issues resolved by a human ! Wow ! Good quality, but the grey ink I chose turned out too close to the green fabric of satchel. More colors would be good.
This is my first order with Discount Mugs. Was very pleased with the finished product. Will definitely order again.
Very please with these water bottles, good quality and tall.
Fantastic customer service! Fast and flawless shipping. This is a client gift and turned out better than I could have expected. Awesome product and company!!
They came out great! Thanks
These were a big hit with the Armed Service members we have! The charging banks were small enough to carry either in your pocket or on a key ring.
Our mugs look AMAZING and we literally placed the order on a Tuesday and had them here on that Friday.
Cups turned out great. The print was a little smaller then I had hopped. I had asked while they built them and they must have thought it was fine. The cup is a great size, heavy duty. Great quality
I’m really happy with how these coasters turned out. We are celebrating 65 years of being a family business and the logo we created specially for our celebration looks great on the coaster. I was able to chat and email with a representative in order to get the look we wanted. The logo covers the majority of the coaster and really makes a statement. We started using the coasters 2-weeks prior to our celebration and the coasters helped create a buzz for our event
I love the insulated mugs that we ordered. We had a slight problem but the Customer Service was outstanding. Order arrived on-time and since they were tenant gifts, delivered on time. Rave reviews from the recipients!
I ordered 2 cases of mugs for certain clients coming to our holiday show. The mugs were excellent but 4 were damaged in shipping. After calling customer service and a picture of the case, the mugs were replaced in time for our show. I’m very pleased with the quality and service I received and recommend them and I’ll be back with an idea for our next show. Great job again!!!!!!
Barbie was very helpful! She was very knowledgable about the process of ordering for tax-exempt organizations and a pleasure to work with!
Discount Mugs has the most amazing customer service. I had no idea how to create custom koozies, and Aarol sent me several different options within seconds. The whole order was completed in under 5 minutes and I couldn't be happier with how they turned out! Thank you!!
This is the first time I've ordered with Discount Mugs, and the website was having some issues, which the customer service rep said they were working on. So he helped me through the entire process, in which I made some changes to the quantity, and he was able to help with all of it. Also seemed to have a sense of humor which is always nice!
website very easy to use, the online support was great and so was the call center support.
Juan made the ordering online process so easy!
Placing my order with Barbie at Discount Mugs was quick and easy. Barbie spotted an issue with my design and was able to fix it before we moved forward in the process, and was able to clearly assist with the process of checking out at a nonprofit organization. Definitely recommend their team, and look forward to receiving our products!
Barbie helped me with my order and everything was taken care of in a matter of minutes! I recommend chatting with her for any of your needs! Thanks again, Barbie!
I have ordered Mardi Gras Ball favors and souvenirs from discount mugs for several years. Of those several, one year was a total disaster with customer service; requiring phone calls, emails back/forth and though my order arrived just in the nick of time, and looked really good, one of the items was not printed as I ordered (in spite of speaking to customer service with several times regarding). That customer service experience however, does not damper my satisfaction with the product personalization and quality; both are great, I will continue to use Discount Mugs and keep my fingers crossed there will be no future issues with customer service.
Kent was able to immediately help me with our brand's design. We will continue to come back to this company. Thanks!
I needed to make glasses in a hurry, and desperately needed help with the design-- they were super efficient to chat with, and make something that I KNOW is going to make the recipients SO happy! I would def order from them again! : ) :)
I worked with Juan over chat to get my order perfected. He helped resize my graphics and answered all my questions. He even helped me refine my order to save me some $$$.
We received excellent customer service, quality product, and fast shipping! Would purchase from them again!
DiscountMugs.com deceptively advertised a Cyber Monday discount they would not honor. The company attached undisclosed excessive fees to my order of printed coffee mugs, then in addition when asked to include the advertised discount they said that was not possible. The promotional material emailed did not include any disclaimer regarding the purchase of coffee mugs. I spoke to the sales associate and her manager who definitively said NO to applying 20% advertised discount to my order. Discountmugs.com fraudulently and intentionally deceived me into ordering their products never intending to give the advertised discount. Since my first review Discount Mugs did contact me and did resolve all the issues I presented. The representative, Analiza did call me several times in order to work out the details of my order and I did ultimately order over 1000 coffee mugs with Discount Mugs. Thank you for your courtesy and customer service
I was having trouble sizing my logo, and Anthony took care of everything for me very easily from the chat box. I was able to very easily share my design, which he made bigger for me, then sent me a fully generated order form to quickly place.
I loved working with Barbie. She was patient and helped me a great deal to maneuver the site even making my products.
Thanks for the representative to help me with this order. 10% last minute coupon. I can get this out last minute for the patients.
Barbie is the best sales rep ever!! SERIOUSLY! Working at a state university we create carts to submit to procurement, which can take a while processing. Barbie always helps up recreate our original carts, informs us about discounts, and ensure clarity of our logos. We continue to order from Discount Mugs because of the quality fo their items, the wide variety of items to choose from and their stellar consumer service. THANKS, A BUNCH!!
Answered all of my questions and was very helpful! Can't wait for our order to arrive!
Juan was excellent and helped us through the design and ordering process painlessly!
Professional and helpful online support. Juan worked on an edit to our logo to reduce the number of colors for printing. And helpfully suggested the next quantity option - which worked out at just a few dollars more. Looking forward to receiving the mugs. Thank you so much for your help!
Really appreciated the time and attention from Barbie to help us use our own logo on a beach towel for our beach house guests. Will definitely consider ordering other items from your company.
The customer service was excellent...Aarol was very helpful and patient with us, as it was our first order with Discount Mugs.
Love dealing with discountmugs. Very responsive and speedy with revisions to our company logo!! time and time again - you come back to the person who gets it right the first time. thanks again guys!!!
I was in a rush to get some swag for my org before a big meeting, and decide on all the details, while trying to keep it affordable for us. Anthony helped answer all my questions, which was really helpful, especially when ordering with a deadline!
Many thanks to Barbie for helping me with my order. I felt taken care of with over-and-above service!
Anthony helped us with a seamless ordering experience and even saved us some money!
got on the chat with Aarol D and the person was very friendly and was willing to work with me to accomodate my requirements from various perspectives including cost and shipping. Order has been placed. I am expecting the product to be as good as as their customer service was.
Barbie helped me find the best product at the best price and then help design it to meet our needs. THANKS for a great experience!
I can't say enough about Barbie. She was so professional, knowledgeable and helpful in every way possible. She made the order process very easy and sent me a quote in record time. Looking forward to doing business with them in the future.
I have been dealing with Christian Carpacio at your company. This is my first time working with Discount Mugs. Christian couldn't have been more helpful and reasurring throughout the ordering process.
I used the helpful customer service person. My pen was simple, name of business and contact info. No artwork. However, he took what i had and made it better than I could have!
I had a very confusing order, to me anyway, and Barbie walked me through everything and made it very easy.
Have been ordering from Discount Mugs for years, however, have only used the 'chat' feature for this order. The customer service rep (Barbie) was super helpful in working through the questions I had. She stayed with me until the order was completed. Much appreciation for this level of customer service!
All the answers to my questions, handled the minor changes with grace, and was lightning fast with her responses! Barbie was totally on her game!
I ordered my entire order through the chat service with Barbie. She was very nice and professional and we can't wait to get our bottles shipped.
Great website. Easy to navigate and the I received precious help in completing my order the way I wanted to have it done.
This company makes it so easy to purchase personalized merchandise. They care about your happiness and want you to be a returning customer. Plus I love that you earn mug bucks with your purchases
Very knowledgeable and assisted in assuring best rate for product and reduced shipping for guaranteed date. Agent also had a quick response time no lag wait time.