Discountmugs Privacy Policy
Discountmugs respects the privacy of anyone who uses a Discountmugs
Web site and a Discountmugs online applications (Discountmugs Order
Form, Discountmugs Fax Order Form)
Discountmugs gathers important information from our visitors and
customers. We publish this Privacy Policy to communicate how we
gather and use information about you, how we protect it, and how
you can participate in its protection.
Discountmugs.com will, from time-to-time, e-mail members of our
e-mail list with special promotions and offers. This will help you
take advantage of savings on products that may be of interest to
you. If you do not wish to receive promotional e-mails, you can
send an e-mail to
unsubscribe@discountmugs.com
and please type "opt out" in the subject line of your
e-mail. Removals are usually done within 24 hours. However, to ensure
that the unsubscribe process has been completed successfully, please
allow two weeks.
Discountmugs provides its service to you subject to the Discountmugs
Terms of Service and this Privacy Policy, which shall be deemed
part of the Terms of Service. We reserve the right to change this
Privacy Policy. If we change it, we will provide notification of
the change at least thirty (30) business days before the change
takes effect and include directions for how you can respond to the
change.
Collected Information
We require people who register to use a Discountmugs online applications
(the "Services") to give us contact information. Depending
on the services chosen, we ask for contact and account information,
such as name, company name, address, phone number, e-mail address,
password and the number of users in the organization who will be
using the Services, in addition to financial and billing information,
such as billing name, address and credit card number. When you express
interest in additional information, when you register for the Services,
or after you become a user, we may ask for additional personal information,
such as title, department name, fax number or additional company
information, such as annual revenues, number of employees or industry.
You can opt out of providing additional information by not entering
it when asked.
Discountmugs does not distribute or share customer e-mail addresses,
except as noted in its Terms of Service, or as may be required by
law.
Discountmugs uses the information we collect to set up the Services
for individuals and their organizations. We may also use the information
to contact customers and prospects to further discuss their interest
in our company, the Services we provide and ways we can improve
them, and to send information such as announcements of promotions
and events regarding our company or partners. We may also e-mail
a customer newsletter and updates about the Services or the company.
You can opt out of receiving these communications by replying to
them at the time they are distributed or at any time by e-mailing
support@discountmugs.com.
All financial and billing information that we collect through a
Discountmugs Web site and the Services is used solely to bill for
the Services. Discountmugs does not use this billing information
for marketing or promotional purposes. Except as we explicitly state
at the time we request information, or as provided for in the Discountmugs
Terms of Service, we do not disclose to any third party the information
provided.
Discountmugs has referral relationships with third-party companies
and individuals ("Referral Partners") who refer their
customers to Discountmugs. Customers who become paying users of
a Discountmugs online application through a Referral Partner are
considered customers of both Discountmugs and the Referral Partner.
Discountmugs and a Referral Partner may share customer contact as
well as account, financial and billing information with respect
to their joint business relationship with the customer. The sharing
of this information allows Discountmugs and the Referral Partner
to establish the identity of the shared customer and determine referral
fees owed. This sharing also allows Referral Partners to provide
consolidated billing services to the shared customer. Shared contact
and account, financial and billing information is governed by the
Discountmugs Terms of Service. Discountmugs does not share your
business data with Referral Partners.
Discountmugs has integration relationships with third-party companies
and individuals ("Integration Partners"). These relationships
extend the functionality of the Services and the Integration Partner
application or service ("Integrated Service") by allowing
the Services and the Integrated Service to exchange customer data
and to establish linked business processes between the two. Customers
who pay Discountmugs for use of the Services and use this Integrated
Service are considered customers of both Discountmugs and the Integration
Partner. Discountmugs and an Integration Partner may share customer
contact, account, financial and billing information, and business
data with respect to their integrated business relationship with
the customer. The sharing of this information allows Discountmugs
and the Integration Partner to establish the identity of the shared
customer and determine referral fees owed. This sharing also allows
the Integration Partner to provide consolidated billing services
to the shared customer and allows for the enhanced functionality
of the integrated service. Shared contact, account, financial and
billing information, and business data is governed by the Discountmugs
Terms of Service.
Discountmugs uses a third-party intermediary to manage credit card
processing. This intermediary is solely a link in the distribution
chain and is not permitted to store, retain, or use the information
provided, except for the sole purpose of credit card processing.
Other third parties, such as content providers, may provide information
on a Discountmugs Web site, but they are not permitted to collect
any information, nor does Discountmugs share any personally identifiable
user information with these parties.
Discountmugs customers use Discountmugs online applications to host
data and information. Discountmugs will not review, share, distribute,
print, or reference any such data except as provided in the Discountmugs
Terms of Service, or as may be required by law. We will view or
access individual records only with your permission (for example,
to resolve a problem or support issue). Of course, users of the
Services are responsible for maintaining the confidentiality and
security of their user registration and passwords.
Discountmugs may also collect certain information from visitors
to a Discountmugs Web site and customers of the Services, such as
Internet addresses. This information is logged to help diagnose
technical problems and to administer the Discountmugs Web site and
Services in order to constantly improve quality. We may also track
and analyze non-identifying and aggregate usage and volume statistical
information from visitors and customers and provide such information
to third parties.
Cookies
Cookies are files Web browsers place on a computer's hard drive.
They are used to help us authenticate clients and provide timesaving
shortcuts and preferences. Discountmugs uses a persistent encrypted
cookie, if the client requests, to save and retrieve individual
authentication information as well as other per-client device preferences.
When a visitor follows a link to the Discountmugs Web site from
an affiliate or promotion, Discountmugs stores information about
that affiliate or promotion in a session cookie. Acceptance of these
cookies is optional. Discountmugs issues a mandatory session cookie
to each user of the Services only to record encrypted authentication
information for the duration of a specific session. If you reject
this cookie, access to and usage of the Services will be denied.
Third Party Sites
The Discountmugs Web site and online applications contain links
to other Web sites. Discountmugs is not responsible for the privacy
practices or the content of these other Web sites. Customers and
visitors must check the policy statement of these others Web sites
to understand their policies. Customers and visitors who access
a linked site may be disclosing their private information. It is
your responsibility to keep such information private and confidential.
Security
Discountmugs has security measures in place for the Services to
help protect against the loss, misuse and alteration of the data
under Discountmugs's control. When the Services are accessed using
Netscape Navigator, or Microsoft Internet Explorer versions 4.0
or higher, Secure Socket Layer (SSL) technology protects information
using both server authentication and data encryption to help ensure
data is safe, secure and available only to you. Discountmugs also
implements an advanced security method based on dynamic data and
encoded session identifications and hosts the Services in a secure
server environment using a firewall and other advanced technology
to prevent interference or access from outside intruders. Finally,
Discountmugs requires unique user names and passwords that must
be entered each time a customer logs on. These safeguards help prevent
unauthorized access, maintain data accuracy and ensure the appropriate
use of data.
Opt-Out Policy
Discountmugs offers you a means to choose how we may use information
you provided. If, at any time after registering for information
or ordering the Services, you change your mind about receiving information
from us or about sharing information with third parties, send us
a request specifying your new choice. Send your request to support@discountmugs.com.
Correcting and Updating Your Information
To update or change registration information, to update billing
information, or to discontinue the Services, log on to the Services
at a Discountmugs Web site, click the Setup tab, and click links
to these tasks. You can also correct and update information by e-mailing
support@discountmugs.com or by calling
800-569-1980.
Additional Information
Questions regarding this Privacy Policy or the security practices
of the Services should be directed to Discountmugs's Security Administrator
by e-mailing
support@discountmugs.com
